Call Center Agent (Full-Time)
Company: BCforward
Location: Tempe
Posted on: May 8, 2024
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Job Description:
Call Center Representative BCforward is currently seeking a
highly motivated Call Center Representative in Tempe, AZ f(remote)
role.
Position Title: Call Center Representative
Location: Tempe, AZ(Remote)
Anticipated Start Date : 05/20/2024.
Please note this is the target date and is subject to change.
BCforward will send official notice ahead of a confirmed start
date.
Expected Duration: 06 Months Contract with Strong Possibility of
Extension.
Job Type: [FULL TIME (40 HRS WEEKLY)] [CONTRACT], [REMOTE]
Pay Range: $19/hr on W2
Please note that actual compensation may vary within this range due
to factors such as location, experience, and job responsibilities,
and does not encompass additional non-standard compensation (e.g.,
benefits, paid time off, per diem, etc.).
Job Description:
Requirements
At least 6 months of call center experience
Strong computer and phone skills. Ability to use web-based computer
applications
Excellent communication skills both written and verbal, and
internal personal skills
Able to manage telephone and chat customer interactions and convey
confidence while resolving the customer's issues.
Professional, friendly demeanor with a customer-oriented attitude.
Good communication and listening skills. Able to accept
constructive criticism.
Able to understand and accurately communicate customer's needs,
while demonstrating critical thinking and problem-solving
skills.
Must be able to pass a background and drug test.
Must be 18 years or older
Must have a High School Diploma or GED
Must be able to type 30 wpm
Education and or Training:
- Must have a High School Diploma or GED
Benefits:
BCforward offers all eligible employees a comprehensive benefits
package including, but not limited to major medical, HSA, dental,
vision, employer-provided group life, voluntary life insurance,
short-term disability, long-term disability, and 401k.
Keywords:
CSR, Call Center, Customer Care.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a
professional service, and workforce management expert, to fuel the
development and execution of core business and technology
strategies, BCforward is a Black-owned firm providing unique
solutions supporting value capture and digital product delivery
needs for organizations around the world. Headquartered in
Indianapolis, IN with an Offshore Development Center in Hyderabad,
India, BCforward's 6,000 consultants support more than 225 clients
globally.
BCforward champions the power of human potential to help companies
transform, accelerate, and scale. Guided by our core values of
People-Centric, Optimism, Excellence, Diversity, and
Accountability, our professionals have helped our clients achieve
their strategic goals for more than 25 years. Our strong culture
and clear values have enabled BCforward to become a market leader
and best in class place to work.
BCforward is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against based on disability.
To learn more about how BCforward collects and uses personal
information as part of the recruiting process, view our Privacy
Notice and CCPA Addendum. As part of the recruitment process, we
may ask for you to disclose and provide us with various categories
of personal information, including identifiers, professional
information, commercial information, education information, and
other related information. BCforward will only use this information
to complete the recruitment process.
This posting is not an offer of employment. All applicants applying
for positions in the United States must be legally authorized to
work in the United States. The submission of intentionally false or
fraudulent information in response to this posting may render the
applicant ineligible for the position. Any subsequent offer of
employment will be considered employment at-will regardless of the
anticipated assignment duration.
Interested candidates please send resume in Word format Please
reference job code 222217 when responding to this ad.
Keywords: BCforward, Gilbert , Call Center Agent (Full-Time), Sales , Tempe, Arizona
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