Benefits Account Manager
Company: Transtar Insurance/Bluestar Claims
Location: Phoenix
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Salary: From $85,000.00 per year
Location: Phoenix, AZCompany: Transtar Insurance Brokers, Inc.
Position Summary: We are seeking a dynamic and experienced Benefits
Account Manager to lead the management of a portfolio that includes
self-funded employer groups. This individual will not only be
responsible for delivering exceptional client service and strategic
guidance but will also play a key role in establishing and
improving internal processes that support scalable, consistent, and
high-quality account management. The ideal candidate has deep
expertise in self-funded plans, thrives in a client-facing role,
and has a track record of streamlining operations and implementing
best practices across benefit account management functions. Key
Responsibilities: Client Management Serve as the primary point of
contact for a book of mid-to-large employer groups. Deliver
proactive, consultative service, including benefit plan design,
renewal strategy, compliance guidance, and claims data analysis.
Build and maintain strong relationships with clients, TPAs,
stop-loss carriers, PBMs, and other vendor partners. Lead and
facilitate client meetings, including stewardship reviews and
renewal presentations. Ensure the timely and accurate delivery of
all client deliverables, including open enrollment materials,
compliance notices, and reporting. Process Improvement &
Implementation Assess current account management workflows and
identify opportunities to enhance efficiency, consistency, and
client experience. Develop, document, and roll out new procedures,
service standards, and templates for internal use. Establish
scalable onboarding and service models. Support the training and
mentoring of junior staff in new processes and best practices.
Qualifications: 7 years of employee benefits experience, with
significant experience managing self-funded employer groups. Proven
success in a client-facing account management role within a
brokerage, consulting firm, or insurance carrier. Strong analytical
skills with the ability to interpret and present complex claims and
cost data. Demonstrated experience improving or creating account
management processes, documentation, and internal systems.
Excellent interpersonal, presentation, and communication skills.
Highly organized and capable of managing competing priorities in a
fast-paced environment. Proficiency in Microsoft Office Suite
(especially Excel and PowerPoint); experience with benefits
administration and CRM platforms preferred. Current Life & Health
License required. Preferred Attributes: Strategic thinker with a
continuous improvement mindset. Self-starter with strong leadership
and mentoring capabilities. Comfortable navigating change and
influencing process adoption. Deep understanding of ACA, ERISA,
HIPAA, and other relevant compliance areas What We Offer:
Competitive salary and potential performance-based bonuses Medical,
dental, and vision insurance 401(k) with company match Paid time
off and holidays Professional development opportunities A
supportive, collaborative work environment Why Join Us? This is a
high-impact role offering the opportunity to shape how we deliver
benefits services to our clients. If you're a senior-level benefits
professional who excels at both client management and operational
leadership, we invite you to apply and help drive the next phase of
our growth. Job Type: Full-time Ability to Commute: Phoenix, AZ
(Required) Ability to Relocate: Phoenix, AZ: Relocate before
starting work (Preferred) Work Location: In person
Keywords: Transtar Insurance/Bluestar Claims, Gilbert , Benefits Account Manager, Accounting, Auditing , Phoenix, Arizona
