Front Office Specialist
Company: CRISIS PREPARATION AND RECOVERY, Inc.
Location: Gilbert
Posted on: May 27, 2023
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Job Description:
A Part-Time Front Office Specialist is responsible for all
customer inquiries, new patient verification, appointment settings,
and client services. They are to greet every patient in a friendly
and professional manner, make them feel welcome to the clinic, and
ensure they receive the assistance they are seeking.
Company Benefits and Wellness:
Knowledge and Skills:
---Communication skills: Due to the nature of behavioral health,
communication must be professional, clear, calm, and sensitive at
all times regardless of the circumstances.
---Multi-tasking skills: Must develop and demonstrate superb
multi-tasking skills to effectively accomplish multiple required
and competing tasks.
---Phone and computer literacy: Must maintain proficient phone and
computer handling skills. Typing a minimum 40 words per minute is
necessary in order to properly document coordination, complete
dispatch requirements, communicate via emails, and determine
schedules.
---Other skills: A background in customer service and/or crisis,
email etiquette, must be able to work effectively both
independently and as a member of a growing team.
Duties:
---Verify demographics and client information
---Complete new client intake process
---Mark clients that attend and schedule future appointments
---Monitor faxes and emails and respond in a timely manner
---Complete all uploads and scans into client's charts
---Collect copays and balances
---Coordination of care for all AHCCCS clients
---Check PCP ROI's get them updated if needed
---Check voice mails that are left in the call center
---Attending Scheduled Meetings
---Coordinate with other departments
---Other duties as assigned
Qualifications and Education Requirements
---High school diploma or GED required
---Some college or associate's/bachelor's degree preferred
#INDEED
Keywords: CRISIS PREPARATION AND RECOVERY, Inc., Gilbert , Front Office Specialist, Administration, Clerical , Gilbert, Arizona
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