Staff Technician - Broadcast Engineering

Company: DISH
Location: Gilbert
Posted on: January 17, 2020

Job Description:

Summary DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH. Job Duties and Responsibilities The Staff Technician will work in creating, maintaining, and troubleshooting Television signal distribution paths within the Broadcast Centers facilities in a method that maximizes uptime and customer availability. The signal paths are focused in the Baseband (SDI), Compressed, and IP platforms. This position also will focus in a supporting role to perform software upgrades as well as system level maintenance and troubleshooting. Updates department databases and tracking systems with technical parameters of signal flows at ingress and within the Broadcast Facility. A Staff Technician will interface with team members from multiple departments in and outside the Broadcast Center in collaboration to resolve technical issues which impact signal flow to our customers. Responsibilities:

• Identifies and tracks technical information relating to television signal backhaul to the Broadcast Centers.
• Sets up and maintains audio/video signal distribution and processing paths within the Broadcast Center
• Ensures required video and audio signal components are present, in proper conformance, and available for DISH customers.
• Installs, tunes and troubleshoots various types of satellite and terrestrial networks MPEG decoders.
• Uses common video measurement tools such as waveform monitors and audio metering to analyze conformance of baseband video and audio signals.
• Responds to trouble notification from other teams and quickly engages in identifying the fault and applying corrective actions or escalating to next available support level.
• Collaborates with the Quality Assurance team and coordinates the setup and test parameters for confirmation of reported issues.
• Applies basic bench level repairs to set top boxes or other support equipment as assigned.
• Understands and follows department policies and procedures and uses SOPs accordingly.
• Will install cable and integrate interdepartmental systems as directed.
• Communicates activities from shift to other team members during daily pass down meetings.
• Works directly with satellite and ground based network television distribution providers in troubleshooting issues with signals being delivered to the Broadcast Centers.
• Collaborates with team members from other departments to resolve/prevent technical issues with signals being delivered to customers.
• Reacts to monitoring and control system trouble indicators to maintain the highest possible up time of signals.
• Assists with implementation of software upgrades and system expansion
• Troubleshoots simple integrated systems
• May be assigned to project planning and simple system design and deployment.
• Other responsibilities as assigned. Skills - Experience and Requirements The successful Staff Technician in the Broadcast Engineering department will have:
  • 5 year plus of progressively related experience, or Bachelors Degree preferred.
  • Operational experience with broadcast video and audio components typical in Master Control environment. i.e Servers, switcher, routers, monitors.
  • Ability to read and interpret schematics and signal flow diagrams.
  • Flexibility with regard to work schedule.Must be able to work various shift schedules including overnight and weekends.
  • Must be able to maneuver through tight and low ceiling spaces. Occasionally needs to crawl through computer floor and above ceiling cable grid areas.
  • Lifting - Ability to move or lift 50 lbs. Frequently moves various equipment into and out of their assigned racks.
  • Must have the ability to distinguish gradations in color.
  • Willingness to view and support television signals that include adult content without objections.
  • Must be able to stand for extended periods.
  • Must be able to communicate via 2-way radio.
  • Basic experience with utilizing Microsoft Office applications (Outlook) as a primary communication tool.

Keywords: DISH, Gilbert , Staff Technician - Broadcast Engineering, Engineering , Gilbert, Arizona