Registered Nurse RN Clinical Services Manager
Company: Banner Health
Posted on: May 12, 2022
Primary City/State:Gilbert, ArizonaDepartment
Name:Admin-HospiceWork Shift:DayJob Category:Nursing$10k Sign-on
Bonus, plus relocation package available!A rewarding career that
fits your life. Those who have joined the Banner mission come from
all walks of life, united by the common goal: Make health care
easier, so life can be better. If changing health care for the
better sounds like something you want to be part of, apply
today.Banner Hospice and Palliative Care is a fully integrated
provider of high-quality, compassionate advanced illness and
end-of-life care serving patients across the Metro Phoenix area and
in Northern Colorado. Banner Hospice is ranked among the Top 100
U.S. Hospice providers. Banner Palliative Care and Hospice
consistently outperforms the national benchmarks and other regional
hospice agencies in the CMS Hospice Quality Reporting Program
publicly reported metrics. We are interconnected across the Banner
Health system serving as Banner's advanced illness resource partner
to our hospitals, clinics, health plans, and other service lines.
Banner Palliative Care and Hospice is proud to provide medical care
lead by a team comprised entirely of physicians board certified in
Hospice and Palliative Medicine.Ranked in the top 25 percent of all
home care agencies in the United States, Banner Home Care is the
largest nonprofit, free-standing home care agency in Arizona. We
provide intermittent health care for patients of all ages in the
comfort of their home. Our home care team is experienced,
compassionate and professional, and the results prove that Banner
Home Care measures better than the national and Arizona average in
almost all Medicare Quality Compare patient satisfaction results.
Banner Hospice have been providing comfort care for the past 10
years in the Phoenix Metro area. The goal is to support quality of
life, honor the wishes of patients, maintain the dignity of the
individual and support the family through their grieving process.
Inpatient Home care is also available for respite care and symptom
management. The Banner Hospice Team can provide comfort to the
patient and family by alleviating symptoms, by providing meaningful
help and by creating an environment to develop lasting final
This position provides supervision and support of clinical
operations, staff, and patients. Manages finances and personnel to
ensure appropriate allocation of resources in providing quality
1. Provides and facilitates patient centered care and patient flow
and serves as a resource to employees for clinical and managerial
support. Promotes and participates in interdisciplinary patient
care planning and education. Assesses appropriate level of care for
patient population. Elevates utilization or care plan issues to
leadership as appropriate.
2. Ensures effective use of resources, equipment and supplies.
Identifies and adjusts staffing levels needed to meet changing
workload projections and provide safe, quality patient care.
Ensures smooth and efficient patient care management.
3. Assists with the development of budgets and ensures that targets
4. Serves as a resource to patients, families, physicians, and
staff by interpreting policies and facilitating care. Provides
departmental leadership by demonstrating effective communication
skills, problem solving, and proactive conflict resolution to
internal and external customers in situations.
5. Hires, leads, mentors, develops, and evaluates staff in a manner
that promotes engagement, productivity, and ensures competencies.
Mentors staff to increase clinical skills, critical thinking,
problem solving skills and promote retention. Conducts individual
and team goal setting, performance planning and evaluation.
6. Supports change and participates in the development,
interpretation, implementation and evaluation of process
improvement and quality management activities. Works with staff to
make necessary changes.
7. This position facilitates smooth coordination of care to ensure
patient care needs are met while maintaining quality standards in a
financially responsible manner. Performs work with minimal
supervision. Assures efficient operations to meet customer needs.
Internal customers include physicians, staff, and management.
External customers include patients, families, and surrounding
Must possess a strong knowledge and understanding of clinical care
as normally obtained through the completion of an associate's
degree in nursing, health care or related field.
Must possess a current, valid RN license in state of practice.
Must possess a strong knowledge of clinical operations as normally
demonstrated through 1-2 years of experience with relevant to
patient population. Must have the ability to develop and maintain
working relationships with physicians, staff, patients, and
families. Knowledge of the requirements of applicable regulatory
and accreditation agencies Excellent human relations and
communication skills. May require possession of a valid driver's
license and be eligible for coverage under the company auto
insurance policy. Employees working for Banner Home Care/Hospice
must possess an Arizona Fingerprint Clearance Card at the time of
hire and maintain the card for the duration of their employment.
Employees working at Banner MD Anderson on the Banner University
Medical Center Phoenix campus must possess a State of Arizona
Department of Public Safety Level One Fingerprint Clearance Card at
the time of hire and maintain the card for the duration of their
employment. This is a requirement of the Whole Family Counseling
Program held at this specific facility.
Bachelor's degree preferred. Management or supervisory experience
Additional related education and/or experience preferred.
Keywords: Banner Health, Gilbert , Registered Nurse RN Clinical Services Manager, Executive , Gilbert, Arizona
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