Account Manager

Company: Kamatics Corporation
Location: Gilbert
Posted on: August 7, 2022

Job Description:

Account Manager

Requisition ID 2022-7267
Category Account Management
Segment Kaman Aerospace
Shift Shift 1
# of Openings 1

Overview

Year after year, Kaman delivers technical breakthroughs and innovative solutions that ensure our customers can meet their critical challenges. Others may approach challenges in a similar manner, but our people set us apart from other companies. Technology may advance and industry may shift, but Kaman will always be a place where individuals can come to work and truly make a difference and be recognized for their efforts.

We have an exciting opportunity for a dynamic and motivated Account Manager to join our team in Gilbert, AZ. The Account Manager negotiates and administers a variety of sales contracts, using independent discretion and judgement. Prepares quotes and orders for customers. Responds to customer inquiries in a timely and efficient manner. Manages information necessary for processing customer orders.

Essential Duties and Responsibilities

Negotiates contracts with customers regarding price, delivery schedule and terms and conditions, ensuring that terms are acceptable to management. Negotiates changes or modifications to contract when requested by customer.

Interprets and responds to customer and Field Representatives questions or requests for information. Designs proposals and quotes and reports status. Resolves customer issues appropriately and refers issues to supervision when necessary.

Maintains relationship with accounts, communicates activities, provides reports to customers and department. Handles customer inquiries and complaints. Solves problems that arise in the performance of the contract.

Researches historical data, cost substantiation and market analysis to determine price. Prepares documents for quotes, orders, changes, letters, spreadsheets, presentations and reports.

Coordinates customer / field sales efforts with Engineering, Manufacturing, Quality and Contract Review departments.

Provides reports to management, indicating pending and overdue orders.

Maintains clean and safe work environment. Follows safety and environmental procedures and regulations. Reports safety incidents to supervisor.

Makes recommendations for improvements to work processes and procedures. Contributes to 5 S programs in work area.

Provides a high level of service to all internal and external customers. Contributes to positive teamwork environment.

Qualifications

Education:
Bachelor's Degree or equivalent experience preferred

Experience:
1 year in Manufacturing / Marketing / Sales /Customer Service/ Customer Support environment.
Aerospace industry environment is preferred.

Knowledge, Skills and Abilities:
Blue Print Reading a plus

Travel:
Occasional travel, 20%

#LI-KR1

#KAM

Kaman Corporation is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer
Kaman Corporation considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, protected veteran or disability status or any factor prohibited by law. Kaman Corporation and all of its related companies fully endorse equal opportunity for all. Kaman provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures and/or process. Please inform us if you need assistance completing any forms or to otherwise participate in the application process. For more information, please click here for a notice that provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs (OFCCP).

Positions at Kaman require access to information or technology that is subject to the International Traffic in Arms Regulation (ITAR) and the Export Administration Regulations (EAR). These laws limit access rights for non-US Persons or other unauthorized individuals. Therefore, applicants may be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status. All such inquiries are asked solely to comply with ITAR and EAR export licensing requirements.

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Keywords: Kamatics Corporation, Gilbert , Account Manager, Executive , Gilbert, Arizona