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Pharmacy Tech Trainee PSA

Company: CVS Health
Location: Gilbert
Posted on: September 22, 2022

Job Description:

Job Description
Work as part of the Pharmacy Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values.The Pharmacy Technician Trainee is a training position where you can move to a Pharmacy Technician upon successful completion of CVS Pharmacy Technician Training Program and per local state pharmacy guidelines.Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.Required Qualifications
Must be at least 16 years of age
Licensure requirements vary by state
Must have the ability to perform the following tasks:Customer Service

  • Greet each customer in a courteous and professional manner
  • Assist all pharmacy and front store customers with their questions and concerns
  • Request additional help when needed to maximize customer satisfaction
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Answer telephone with appropriate greeting Operations
    • Comply with all federal and state laws, rules and regulations
    • Comply with CVS policy and procedures at all times
    • Adhere to CVS workflow and ensure quality assurance standards are maintained at all times
    • Maintain prescription prioritization throughout prescription processing
    • Process prescriptions
    • Including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles
    • labeling of prescriptions
    • Resolve Third Party rejections and complete any manual claim forms
    • Perform all register transactions, in adherence of CVS policy and procedures
    • This includes cash, check and charge transactions
    • Bag merchandise upon completion of sale
    • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)
    • Communicate with all healthcare professionals when permissible and according to state law
    • Retrieve and file prescriptions appropriately according to State and Federal Law
    • Participate in all required store operational meetings
    • Maintain a clean, organized and professional pharmacy department, according to CVS standards
    • Access, input and retrieve information to/from the computer
    • Stand for extended periods of time
    • Assist front store operations when needed Inventory Management
      • Maintain in-stock by ensuring all inventory management policies and procedures are followed
      • Utilize appropriate report(s) to maintain replenishment
      • Pull outdated, damaged and recalled merchandise and prepare for return
      • Assist with putting away drug orders (except CIIs) as permitted by law Human Resources
        • Support scheduling activities according to the needs of the business and workflow model
        • Complete all required training programs
        • Communicate with field management and corporate any required reporting Preferred Qualifications
        • Previous retail experienceEducation
        • High school diploma or equivalent preferredBusiness Overview
          CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nations largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking

Keywords: CVS Health, Gilbert , Pharmacy Tech Trainee PSA, Healthcare , Gilbert, Arizona

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