Health Outcomes Pharmacist - Call Center (Onsite)
Location: Gold Canyon
Posted on: November 21, 2022
Responsible for the implementation of healthcare strategies and
driving patient health outcomes. Executes patient intervention
pharmacy programs and ensures compliance of clinical pharmacy
services. Responsible for executing against identified
partner-established pharmacy programs. Drives Pharmacy financial
performance by executing on pharmacy programs to maximize
reimbursements while improving patient health outcomes. Responsible
for prescription processing from a remote setting. Fosters strong
relationships with medical communities in assigned area and acts as
a representative and liaison of the company. Serves as a subject
matter expert and resource to other pharmacists and field leaders.
Maintains current knowledge of Pharmacy industry and maintains
- Implements direct patient care programs, including but not
limited to Medication Therapy Management programs, Immunization
Services, and Payer and Pharma Adherence & Clinical Programs.
Willing to travel up to 10% of the time for business purposes
(within state and out of state).Drives the execution of multiple
business plans and projects to ensure business needs are being
- Drives compliance and continuous quality improvement in the
delivery of clinical pharmacy patient care and services by
studying, evaluating, and re-designing processes; monitoring and
analyzing results; and implementing changes. Helps ensure area
Pharmacies adhere to regulatory compliance, standard operating
procedures and FDA regulations.
- Drives regional pharmacy financial performance by aligning
business strategies with company financial goals. Implements and
executes patient intervention pharmacy programs to maximize
- Supports efforts on enhancing patient experience by increasing
focus on healthcare services (e.g. patient consultation, medication
management, drug therapy reviews, and retail, clinical, or wellness
services such as immunizations, disease state management and
- Provides expertise, resources, education and support to
pharmacists and field leadership. Supports staff training
experiences and development opportunities. Promotes teamwork and
motivates Pharmacy staff by fostering a shared vision and
supporting company policies, procedures, mission, values, and
standards of ethics and integrity.
- Conducts data and clinical reviews and taking necessary actions
to ensure accuracy and appropriateness of medications.
- Reviews drug histories and patient profiles to ensure proper
and safe drug therapy. Provides individualized patient/provider
- Through use of superior communication skills, wins the trust of
patients by listening to their issues and providing a sounding
board for the pharmacy concerns.
- Provides feedback as to the effectiveness of the Customer
Retention Program including comments from patients as the value of
- Responsible for all questions, dialogues, and issues which
relate directly to patient therapy.
- Provides clinical consultation and knowledge to patients,
doctors, and insurance plans as needed.
- Performs other work consistent with the job responsibilities in
this document as assigned by management.
- Follows guidelines and procedures for all job responsibilities
in order to meet goals. Adheres to company policies and procedures
including all HIPAA guidelines/regulations.
- Ensures compliance with federal, state, and local pharmacy
An Equal Opportunity Employer, including disability/veterans
About Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail
pharmacy, impacting millions of lives every day through dispensing
medicines, and providing accessible, high-quality care. With more
than 170 years of trusted healthcare heritage and innovation in
community pharmacy, the company is meeting customers' and patients'
needs through its convenient retail locations, digital platforms
and health and beauty products.
Including equity method investments, WBA has a presence in more
than 25 countries, employs more than 450,000 people and has more
than 21,000 stores.
WBA's purpose is to help people across the world lead healthier and
happier lives. The company is proud of its contributions to healthy
communities, a healthy planet, an inclusive workplace and a
sustainable marketplace. WBA is a participant of the United Nations
Global Compact and adheres to its principles-based approach to
WBA is included in FORTUNE's 2021 list of the World's Most Admired
Companies*. This is the 28th consecutive year that WBA or its
predecessor company, Walgreen Co., has been named to the list.
More company information is available at
Keywords: WALGREENS, Gilbert , Health Outcomes Pharmacist - Call Center (Onsite), Healthcare , Gold Canyon, Arizona
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