In-Office-Dispensing Pharmacy Technician

Company: IRONWOOD PHYSICIANS,P.C.
Location: Chandler
Posted on: February 19, 2026

Job Description:

Job Description Job Description Why Ironwood Cancer & Research Centers ? Ironwood Cancer & Research Centers was founded in 1993 by Dr. Parvinderjit Khanuja. Over almost three decades, Ironwood has grown throughout metro Phoenix area. Today Ironwood has 15 locations including 5 comprehensive cancer centers, a multi-specialty oncology network of over 100 providers, a robust Integrative Services program, a dedicated research department, and a growing Women’s oncology program. With over 700 employees our mission is Compassion through Kindness. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Ironwood Cancer & Research Centers, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, collaboration, accountability, and empathy. Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual. Overview: We are looking for a full-time pharmacy technician to focus on prior authorization and financial assistance. Monday - Friday, daytime schedule (no holidays). Essential Duties and Responsibilities : For Medicare insurance, help determine coordination of benefits to properly bill eligible medications; Medicare part D & Medicare Part A/B. Keeps current on all Medicare changes and communicates with applicable staff. Assist with resolving patient billing complaints i.e., annual Medicare deductible. Maintain accountability for day-to-day patient reimbursement activities, workload and overall workflow. Assists patients and/or their responsible parties with questions regarding billings. Work on patient's behalf to identify and assess reimbursement coverage options for those with insurance and to coordinate and/or investigate financial options for those without insurance. Perform various actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Utilizing CoverMyMeds to facilitate the process of obtaining prior authorization from third party payers in order to maximize patients' access to treatment. Completes manufacturer assistance forms for financial assistance when required. Monitor, follow-up with and record all insurance re-authorizations required by payers to help ensure compliance and continuity of treatment. Help support the appeal process to overturn insurance denials and/or benefit exclusions when needed. Analyze patient medical records to determine proper diagnosis and procedure codes, as well as other required information for patients. Works with physicians or health care professionals if patient information is unclear to accurately process Medicare Part B claims. Provides excellent customer service to all patients and medical professionals via phone or in person. Ability to preserve confidentiality of protected health information (PHI) and adhere to all HIPAA guidelines/regulations. Must be able to type and work on a computer. Ability to work in a constant state of alertness and safe manner. Performs other duties as requested by supervisor, administrator, or physicians Knowledge and Skills: General knowledge of in-office dispensary laws, practices and procedures. Knowledge of brand name drugs and their generic equivalents. Knowledge of common medical terms/abbreviations and in-office dispensary calculations. Knowledge of insurance and third-party billing systems Knowledge of medical safety standards to assist in manufacturing and working with pharmaceutical substances. Knowledge of reviewing and completing Health Insurance Claim Form (1500). Experience and Qualifications: At least one-year retail and/or in-office-dispensary experience preferred. Oncology experience preferred. Associates Degree or Diploma Program/Certification from an accredited pharmacy technician training program required (National Pharmacy Technician Certification Board accreditation preferred). Certificates, Licenses, Registrations: State of AZ pharmacy technician license. Required. CPhT. Preferred. We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"

Keywords: IRONWOOD PHYSICIANS,P.C., Gilbert , In-Office-Dispensing Pharmacy Technician, Healthcare , Chandler, Arizona