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Registered Nurse Clinical Services Senior Manager

Company: Banner Health
Location: Gilbert
Posted on: June 13, 2019

Job Description:

Registered Nurse Clinical Services Senior Manager in Gilbert, Arizona - Careers at Banner Health

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  • Registered Nurse Clinical Services Senior Manager

    Job Number



    Banner Home Care AZ


    Nursing Admin-HH Int

    Address : Street

    275 East Germann Rd

    Address : Location


    Work Schedule


    Position Type

    FT: Full-Time

    Posting Category

    Leadership - Nursing


    The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today Banner Hospice and Palliative Care is a fully integrated provider of high-quality, compassionate advanced illness and end-of-life care serving patients across the Metro Phoenix area and in Northern Colorado. Banner Hospice is ranked among the Top 100 U.S. Hospice providers. Banner Palliative Care and Hospice consistently outperforms the national benchmarks and other regional hospice agencies in the CMS Hospice Quality Reporting Program publicly reported metrics. We are interconnected across the Banner Health system serving as Banner's advanced illness resource partner to our hospitals, clinics, health plans, and other service lines. Banner Palliative Care and Hospice is proud to provide medical care lead by a team comprised entirely of physicians board certified in Hospice and Palliative Medicine. As a Clinical Service Senior Manager for Banner Hospice and Palliative Care, you will have the opportunity to lead a hospice interdisciplinary team and Home-Based Hospice and Palliative Care team of professionals in the East Valley. Banner Hospice serves over 300 patients valley wide and your strong leadership style will truly make a difference in quality care at the end of life. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life


    About Banner Home Care and HospiceRanked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results.About Banner HospiceBanner Hospice have been providing comfort care for the past 10 years in the Phoenix Metro area. The goal is to support quality of life, honor the wishes of patients, maintain the dignity of the individual and support the family through their grieving process. Inpatient Home care is also available for respite care and symptom management. The Banner Hospice Team can provide comfort to the patient and family by alleviating symptoms, by providing meaningful help and by creating an environment to develop lasting final memories.

    About Banner HealthBanner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


    Job Summary

    This position provides managerial and operational oversight of clinical departments. Develops, implements, and supports changes in process that support quality improvement, excellent patient care, and financial responsibility.
    Essential Functions
  • Provides team leadership in the delivery of coordinated, integrated patient throughput and care through the development and improvement of management and delivery systems. Ensures care is provided in a fiscally responsible manner through process improvement. Assures care is coordinated through collaboration of multiple disciplines and assures all processes are followed.
  • Utilizes financial management through appropriate fiscal monitoring of resources, equipment and supplies. Identifies staffing levels needed to provide safe, quality patient care. Adjusts staffing to meet changing workload projections and productivity targets.
  • Develops budget, ensures that targets are met, and analyzes budget variances.
  • Serves as a professional resource to patients, families, physicians, and staff by interpreting policies and facilitating care. Provides departmental leadership by demonstrating effective communication skills, problem solving, and proactive conflict resolution to internal and external customers in escalated situations.
  • Serves as a role model to improve and mentor behaviors that enhance employee and patient satisfaction. Aligns care delivery with service expectations to facilitate patient and employee satisfaction and retention.
  • Hires, leads, mentors, develops, and evaluates staff in a manner that promotes engagement, productivity, and ensures competencies. Mentors staff to increase clinical skills, critical thinking, and problem solving skills. Conducts individual and team goal setting, performance planning and evaluation.
  • Facilitates change and participates in the development, implementation, and evaluation of goals, objectives, and quality management activities. Seeks and utilizes input from staff affected by change and assists them through transitional phases and processes.
    Minimum Qualifications

    Must possess a current, valid RN license in state of practice.

    Must possess a strong knowledge and understanding of clinical care and operations as normally obtained through the completion of a bachelors degree in nursing, business, health care or related field.

    Must possess a strong knowledge of clinical operations as normally demonstrated through 3-5 years of progressive management experience relevant to patient population. Must demonstrate excellent human relations skills and have the ability to develop working relationships with physicians, staff, patients, and families. Must have knowledge of the requirements of applicable regulatory and accreditation agencies. Excellent human relations and communication skills. May require possession of a valid drivers license and be eligible for coverage under the company auto insurance policy.

    Preferred Qualifications

    Masters degree preferred.

    Additional related education and/or experience preferred.

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Keywords: Banner Health, Gilbert , Registered Nurse Clinical Services Senior Manager, Healthcare , Gilbert, Arizona

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