GilbertRecruiter Since 2001
the smart solution for Gilbert jobs

Block Advisors Associate Team Leader

Company: H&R Block
Location: Gilbert
Posted on: February 22, 2021

Job Description:

What you'll do... Joining us as anAssociate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purposeto provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.It would be even better if you also had...
    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!What you'll bring to the team...
      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Gilbert , Block Advisors Associate Team Leader, Hospitality & Tourism , Gilbert, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery of parts and products to our professional customers using a
Company: O'Reilly Auto Parts
Location: Camp Verde
Posted on: 02/28/2021

Food Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Youngtown
Posted on: 02/28/2021

Retail Associate
Description: Are you an upbeat and positive individual looking to find work in a fun and dynamic environment Do you enjoy talking to customers and helping to meet business goals PeopleReady is looking for committed (more...)
Company: PeopleReady
Location: Fountain Hills
Posted on: 02/28/2021


Housekeeping Coordinator
Description: Are you ready to grow your dream career while making others' vacation dreams come true Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations (more...)
Company: Marriott Vacations Worldwide
Location: Phoenix
Posted on: 02/28/2021

Housekeeper Public Area
Description: Are you ready to grow your dream career while making others' vacation dreams come true Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations (more...)
Company: Marriott Vacations Worldwide
Location: Fountain Hills
Posted on: 02/28/2021

Restaurant Manager (Area 7120 Central Phoenix, AZ) Unit 1015
Description: Job DescriptionAt Whataburger, we started out with a simple goal: to serve a burger so big it took two hands to hold and so good that in one bite a customer would say What a burger . We didn't just (more...)
Company: whataburger restaurants
Location: Phoenix
Posted on: 02/28/2021

Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Tolleson
Posted on: 02/28/2021

Retail Shift Leader
Description: Job DescriptionShift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond (more...)
Company: Pilot Flying J
Location: Salome
Posted on: 02/28/2021

Retail Counter Sales
Description: O'Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They xa0 also support management (more...)
Company: O'Reilly Auto Parts
Location: Cottonwood
Posted on: 02/28/2021

Retail Cashier
Description: DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed
Company: Dick's Sporting Goods
Location: Phoenix
Posted on: 02/28/2021

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Gilbert RSS job feeds