Customer Service Associate
Company: OneMain Financial
Location: Gilbert
Posted on: February 24, 2021
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Job Description:
In the Role At OneMain, Consumer Loan Sales Associates serve as
the initial contact for customers with a variety of financial
needs. You will help customers assess and identify the appropriate
products or services OneMain offers by listening and understanding
their financial situation. The position will require strong
knowledge of OneMain?s personal lending products and a high level
of motivation to meet or exceed goals. Our work focuses on new and
previous customers who are looking for additional financing or
insurance options to meet their personal financial needs. OneMain
is now hiring for multiple Sales Associate positions at our Tempe,
AZ facility and will start on February 22n, 2021. A career with
OneMain offers you the potential to earn an annual salary plus
incentives. You can steer your career with access to a variety of
robust training programs and opportunities to advance toward
leadership roles. Other team member benefits include competitive
pay, variable incentives tied to business performance, medical,
dental, vision, 401(k), paid time off, paid volunteer time, tuition
reimbursement and more. Core Responsibilities: Reaching out or
responding to inbound calls from potential customers Processing
applications for multiple personal lending products Implementing
key strategies to drive growth as well as demonstrating exemplary
customer service standards and a high level of energy to exceed
goals Reading and understanding credit bureau reports and
maintaining a high level of personal lending product knowledge
Maintaining awareness of company policies and procedures, federal /
state laws and providing guidance to other team members to ensure
compliance Actively marketing and selling OneMain lending products
and services and demonstrating strong collaborative skills within a
team environment Job Requirements: High School Diploma or GED 2 or
more years? experience in sales, customer service, retail or call
center environment Reliable internet and telephone service, and
quiet space to work outside the office as needed. Preferred
qualifications include: Ability to exercise good judgment and
discretion to facilitate good business decisions Strong product
knowledge and drive for results Ability to multi-task Basic
understanding of credit or personal finance concepts Strong time
management skills Sense of urgency in meeting or exceeding
application processing goals Skills in ?consultative selling?
Exceptional communication with team member and customers High level
of energy to deliver strong results Work Schedule: Ability to
potentially work regular weekends including either: 4 (10) hour
days or 5 (8) hour days consistent evening hours (until 11pm
Central Time) WHO WE ARE OneMain Financial is the country?s largest
lending-exclusive financial company, proudly serving millions of
customers with safe, affordable and transparent installment loans.
Our customers turn to us every day?online and at 1,500 branches in
44 states?to help them take control and improve their financial
lives with solutions for debt consolidation, medical expenses,
household bills, home improvements and auto purchases. Our talented
and dedicated team members constantly look for responsible ways to
serve our customers when, where and how they want. It?s all about
doing the right thing?a mission that hasn?t changed for more than
100 years. Key Word Tags Sales, Retail, Loan Sales, Customer
Service, Customer Care, Business Development, New Grad, Newly
Graduated, Entry level, Financial Sales, Management Development,
Management Trainee, Finance, Full-time, Career, Benefits, Customer
experience, Financial Representative, Credit, Leadership, Manager
Trainee #LI-DO1
Keywords: OneMain Financial, Gilbert , Customer Service Associate, Hospitality & Tourism , Gilbert, Arizona
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