Customer Service Representative / Face to Face

Company: Selra Staffing
Location: Gilbert
Posted on: May 10, 2022

Job Description:

Job Description Customer Service Representative Immediate Hire - Paid Training Selra Staffing seeking a motivated, experienced individual to join our campaign team as a Customer Service Representative. As an integral part of our customer service team, you will oversee customer service activity for our physical operations by fielding customer questions and resolving issues in ways that produce satisfied, sustainable customers who will share their experiences with friends and family. You answer questions face-to-face, develop and implement customer service procedures for staff to follow, and work with our marketing department to highlight positive customer experiences. Our ideal candidate has an interest in public relations, marketing, or a relevant field, in addition to superb communication and organizational skills. Customer Service Representative Duties and Responsibilities Answer customer questions face to face Resolve customer complaints and issues Develop and implement customer service routines and processes for employees to follow Foster a customer-centric culture in keeping with our brand image Collaborate with our marketing department professionals to highlight positive customer experiences and grow the brand Customer Service Representative Requirements and Qualifications Interest in public relations, marketing, or relevant field High School Diploma or Equivalent Ability to Multitask Strong organizational, leadership, and communication skills Our Mission: Our mission is to provide our clients with a measurable form of new customer acquisition with a transparent ROI, while also providing our team with the necessary tools to learn and develop on both a personal and professional level. With our avant-garde approach to experiential marketing, we put our client brands at the forefront and pride ourselves on a professional representation and a long term, sustainable customer base for our clients.

Keywords: Selra Staffing, Gilbert , Customer Service Representative / Face to Face, Hospitality & Tourism , Gilbert, Arizona