Store Manager
Company: TMX Finance Family of Companies
Location: Gilbert
Posted on: August 7, 2022
Job Description:
OverviewStore ManagerReceive a Sign-On Bonus In Your First 30
Days Plus a $1,500 Retention Bonus!*As a Store Manager ("SM"), you
will assist in managing overall store performance by overseeing
account management and recovery processes and providing an
unmatched positive customer service experience. - Whether it's
building customer relationships or demonstrating new sales
techniques, you will work daily to set an example and become a key
contributor in achieving the store's success. While you're helping
your team and the business grow, we'll provide you with ongoing and
comprehensive training and development programs to take your career
to the next level. Essential Responsibilities Develop customer
relationships to build new business, maintain store profitability,
and further brand loyalty and recognition. -Work to grow your store
by leveraging business-to-business partnership opportunities,
obtaining referrals, participating in and hosting in-store and
community events.Coach and develop Team Members and assist with
employee management and training in order to maximize the team's
potential.Assist in managing overall store performance by meeting
Key Performance Indicators (KPIs) and tracking, analyzing, and
training Team Members on various performance reports.Maintain
office security and conduct proper opening and closing procedures,
including management of vault, cash drawer, and bank
deposits.Oversee account management and recovery processes while
maintaining a focus on customer service to prevent loss and charge
off accounts. Partner with vendors on auctions, vehicle sales, and
moving consignment.Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations.Assist in running the store
and day-to-day operations in the absence of the General
Manager.Utilize personal vehicle to complete bank deposits and
other Company business throughout the workday.Work efficiently in a
rapidly changing and fast-paced environment and handle multiple
challenging tasks with ease to meet individual and team performance
standards.Utilize strong interpersonal skills to communicate and
interact with customers and Team Members at all levels.Ability to
maintain a full-time work schedule with regular in-person
attendance, including limited Saturday hours, is required for this
position. A full-time work schedule for this position includes, at
a minimum, 40-hours per week.** Minimum Qualifications
- High School Diploma or equivalent required
- Minimum 1-2 years of key holder, supervisory, and management
experience
- Excellent verbal and written communication skills
- Ability to work phone, Point of Sale, Microsoft Office, and
other systems
- Valid driver's license, auto insurance, and personal vehicle to
use throughout the workday (mileage compensated)
- Must be at least 18 years of age (19 in Alabama)
- Ability to successfully pass a criminal background check
required, including motor vehicle report, and other background
checks as required, (certain state and local applicant exemptions
may apply)
- Physical demands for this position frequently include: the
ability to remain in a stationary position, move about freely
inside and outside of the store, and the operation of mechanical
controls, such as a keyboard. -Preferred Qualifications
- Associate degree or higher
- Leadership in a sales or customer service-oriented
position
- Experience in retail, sales, or financial industry
- Bilingual English/Spanish is a plus and may be required for
certain locationsOur Benefits Include***:
- A comprehensive new hire training program designed to help set
you up for success
- Access to a robust learning management system, full of
e-learning modules and training programs to help boost your
professional and personal development
- Paid On-The-Job Training & Professional Development
Programs
- Multiple coverage levels for Medical, Dental, & Vision
- Group Health & Wellness Program, plus special savings on retail
items, travel, entertainment, and more through TMX Perks
- Traditional 401(k) and Roth 401(k) with Company match
- Flexible Spending Accounts
- Basic and AD&D Life Insurance
- Voluntary benefits, including short-term and long-term
disability insurance, accident, critical illness, and hospital
confinement insurance
- Paid Time Off (Accrue 12 days per calendar year plus 1
additional day for each year of service after the first year of
employment)
- 5 Day Work Week & Closed on Sundays
- Diverse Culture and Inclusive EnvironmentLearn More About UsThe
TMX Finance - Family of Companies ("the Company") is one of the
largest consumer specialty finance organizations in the United
States. With companies that include TitleMax -, TitleBucks -, and
InstaLoan -, the Company provides a diversified product offering.
These companies are represented nationwide, and their growth has
launched a wealth of career opportunities in both our stores and at
our corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.Our Commitment to Diversity, Inclusion &
BelongingDiversity at the TMX Finance - Family of Companies is one
of the driving forces behind our Company's success and we are
committed to hiring, developing, and retaining talent of various
backgrounds who demonstrate our shared values. We have worked to
create a welcoming and inclusive environment where Team Members can
collaborate freely to help spark innovation, drive creativity,
advance their skillset, and move their career forward. Our
commitment to diversity isn't just about the work we accomplish;
it's about fostering a sense of belonging where talented Team
Members can bring their whole selves to work to help maximize their
full potential.The information contained herein is not intended to
be an all-inclusive list of the duties and responsibilities of the
job, nor is it intended to be an all-inclusive list of the skills
and abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. - Requirements, skills and abilities included have
been determined to illustrate the minimal standards required to
successfully perform the position.New hires in eligible Store
Manager roles will receive a one-time Sign-On Bonus in the amount
of their monthly supplemental bonus, payable on their first
paycheck. New Hires with a start date between July 1, 2022 and
October 31, 2022 are eligible to receive a $1,500 Retention Bonus.
Eligible employees will receive $750 on the first paycheck
following their 60th day of active employment, and $750 on the
paycheck following their 180th day of active employment (subject to
eligibility criteria per Company policy). Standard payroll tax
deductions apply.**Store hours, schedules, and/or the minimum
number of hours required for this position may be subject to change
at the sole discretion of the Company. Speak with your recruiter
for the most up-to-date hourly requirements.***Based on current
benefit offering, which is subject to change with or without
notice. Certain benefits are subject to the terms and conditions of
the governing plan documents which should be consulted for
additional details and eligibility requirements.All TMX Finance -
Family of Companies Are Equal Opportunity Employers.
Keywords: TMX Finance Family of Companies, Gilbert , Store Manager, Hospitality & Tourism , Gilbert, Arizona
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