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Field Service Specialist

Company: Mercy Gilbert Medical Center
Location: Gilbert
Posted on: January 9, 2022

Job Description:

OverviewHello humankindnessLocated conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Josephs is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospitals patients have traveled from outside of Arizona and the United States to seek treatment at St. Josephs.U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.ResponsibilitiesJob Summary / PurposeThis position provides specialized repair (radiology, nuclear medicine) and maintenance services to diagnostic imaging and/or laboratory equipment, and biomedical equipment.Essential Key Job Responsibilities

  • In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time.
    • Utilizes training opportunities to significantly reduce contract dependency for the same equipment.
      • Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.
        • Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager.
          • Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.
            • Is capable of providing coverage and support for CE Manager during managers absence.
              • Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.
                • Provides appropriate service cost history to the CE Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense.
                  • May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.We offer the following benefits to support you:Employee Assistance Program (EAP) for you and your familyHealth/Dental/Vision InsuranceFlexible spending accountsVoluntary Protection: Group Accident, Critical Illness, and Identity TheftAdoption AssistancePaid Time Off (PTO)Tuition Assistance for career growth and developmentMatching Retirement Programs#LI-DH#missioncriticalQualificationsMinimum
                    • Associates degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field required or military equivalent.
                    • A minimum of five years experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms) Must have the ability to repair and maintain a wide variety of imaging equipment.Preferred
                      • Bachelors degree preferred.
                      • CRES preferred

Keywords: Mercy Gilbert Medical Center, Gilbert , Field Service Specialist, IT / Software / Systems , Gilbert, Arizona

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