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Quality & Performance Squad Consultant

Company: Infosys
Location: Tempe
Posted on: April 1, 2026

Job Description:

Infosys Helix is seeking a Quality & Performance Squad Consultant for this growing team. The Quality & Performance Squad consultant will provide leadership and oversight for the implementation and operations for Infosys Helix capabilities for supporting Quality and Performance aspects of Medicare Advantage plans. Key Responsibilities Oversight and governance for the delegated BPaaS responsibilities related to Quality and Performance for Medicare Advantage program Own the end to end implementation roadmap of applicable capabilities and the definition and implementation of the BPaaS operating model post go live. Ensure that regulatory, contractual and other compliance requirements are embedded into applicable platform workflows and business processes Support client to meet regulatory requirements including audit and reporting requirement . Required Qualifications The candidate must be located within commuting distance of Tempe, AZ or be willing to relocate to this area. This position may require travel in the US. Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Education. 4 Yrs of Domain experience (Healthcare). Experience in software delivery or product implementations with experience in healthcare SaaS/BPaaS implementations Experience working on Medicare advantage programs with good exposure to Quality improvement programs, performance reporting including HEDIS and STAR ratings Experience in developing HIPAA compliant applications/ operational processes. Proven success in leading enterprise scale, cloud platform implementations in an agile, fast paced environment. Deep expertise on Quality Improvement programs, performance reporting including HEDIS and STAR Medicare advantage related regulations, HIPAA Strong understanding of healthcare payer operations. Knowledge of SaaS architecture and integrations. Knowledge and experience of scaled agile frameworks Strong program management and execution skills Excellent communication, presentation, and interpersonal skills . Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: Ability to elicit information from myriad of SMEs (technical & business). Ability to provide thought leadership and influence to implement strategic methods. Ability to switch between projects and maintain consistency. Ability to be a part of a diverse team/ multiple stakeholder environment. Working in an agile environment- with Scrum, Kanban, SAFe methodologies. Experience and desire to work in a Global delivery environment. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance. Long-term/Short-term Disability. Health and Dependent Care Reimbursement Accounts. Insurance (Accident, Critical Illness, Hospital Indemnity, Legal). 401(k) plan and contributions dependent on salary level. Paid holidays plus Paid Time Off. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Keywords: Infosys, Gilbert , Quality & Performance Squad Consultant, IT / Software / Systems , Tempe, Arizona


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