GilbertRecruiter Since 2001
the smart solution for Gilbert jobs

Senior Technician - Broadcast Operations

Company: DISH
Location: Gilbert
Posted on: October 18, 2020

Job Description:

Job Description The LE (Locals Engineering) department is a television programming environment where the engineering team is responsible for monitoring, installation, repair and troubleshooting electronic and electrical engineering components as well as network control and the broadcasting of signal integrity for all local television services provided to customers. Communication in written and verbal form interdepartmentally, with broadcasting providers, customers, etc. The ability to work closely with teams and independently in a timely manner, follow Standard Operating Procedures (SOP's) and keeping management apprised of issues affecting their respective team is crucial. In addition to daily activities associated with signal integrity, this position provides monitoring, troubleshooting and making necessary adjustments to audio, video and RF equipment via remote connections. Troubleshooting Standard Definition as well as High Definition outages and discrepancies. Establishing a good working relationship with providers, engineering staff, Locals Receive Facility (LRF) site personnel, Field Engineers, Regional Uplinks as well as other departments within the company in order to resolve outages and quality issues. Work closely with Field Engineers during on-site maintenance activities providing support and documentation. Provide guidance to Locals Engineering Technicians to confirm, troubleshoot and resolve discrepancies escalated by the RTOC/GTOC. Provide training to the Locals Engineering Technicians and help work issues outside their scope and training level. Generate process and update ELVIS database as well as the Locals Engineering database regarding local channel services. Create concise detailed shift reports for use by other group members. Develop a thorough understanding of the HD systems and their operation. Perform engineering level work including software upgrades to digital gear. Create and implement projects using timelines. Establish a working knowledge of the uplink and the interaction between other departments as well as the fiber network between uplinks. In this Technician position, technicians are expected to have the willingness and flexibility to not only perform day-to-day console operations but to act in a technical leadership role as directed by management within an assigned LE team. Activities would include, but are not limited to: leading outage bridges, managing escalations, interdepartmental coordination activities, providing updates to leadership at multiple levels, interfacing with service providers, directing service resolution activities and acting in a supervisory role if needed. Primary Responsibilities: * Basic console operations including but not limited to the viewing of input/output on operating systems such as LCS, MBE, Stand Alone Receivers, etc. to evaluate and determine the impact of service outages/discrepancies. * Effectively and efficiently uses written and verbal communication skills to relay details of issues or tasks (i.e. email, telephone, ELVIS, etc.) * Actively participates in scheduled meetings, supports changes and ensures that teams are informed. * Provides feedback to teams as well as management on all activities occurring day-to-day as well as upcoming scheduled events. * Reviews and signs off on the content and quality of tickets created by RTOC/GTOC to ensure accuracy of coding. * Possesses complete understanding of equipment familiarization for all gear which LE can connect and is responsible for updating including but not limited to: Sencore upgrades, LCS content and information, LRF router, routing services to spare demods, PSIP table understanding, and all setting updates across all platforms. * Generates daily shift reports and verbally communicates within the team a pass down of daily activity information. * Monitor on-air programming as requested when escalated by other departments within the company (QA, RTOC/GTOC, provider complaints, etc.). * Validates customer complaints and follows through to provide a response to the customer. * Provides documentation within the Elvis ticket and communication with providers/engineering teams for technical discrepancies or outages. * Identifies problems, and proactively finds solutions to those problems, taking action based on functional knowledge and departmental procedures/policies. * Evaluates and determines impact of service outages, recommends or performs preventative/corrective measures, and documents actions taken in established databases. * Responsible for coordinating and or performing of on-air routing of content. * Provides continuous monitoring/updating of Share System status including but not limited to: share tracking, full city outage monitoring and share initiation in order to restore services, maintenance, reporting current share system usage, status of shares being utilized (Active/Standby), daily reports sent to teams within the company as well as reports for status to DirecTV in order to ensure accurac

Keywords: DISH, Gilbert , Senior Technician - Broadcast Operations, Other , Gilbert, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


PillPack - Certified Pharmacy Tech (Work from Home) - (Phoenix)
Description: Job Description There are perks to being a Certified Pharmacy technician at Pill Pack. We offer competitive salary, progressive pay increases, and shift as well as a full range of benefits that support (more...)
Company: PillPack
Location: Sun City West
Posted on: 10/26/2020

Part-time/Full-time Driver
Description: Job Description What is Lyft Lyft is a platform that connects drivers with individuals and organizations that need rides. In addition to helping passengers get from A to B, in select markets drivers (more...)
Company: Lyft
Location: Sun City West
Posted on: 10/26/2020

Patient Transport Driver - Part-Time
Description: Job Description: 10 10 Earn a 1,000 BONUS 4,000 GUARANTEE when you sign up to drive in Phoenix At Veyo, we help people get to and from their healthcare appointments. We 38 039 re looking for (more...)
Company: Veyo
Location: Sun City West
Posted on: 10/26/2020


PillPack Pharmacy Fulfillment Technician - (Phoenix)
Description: Job Description PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system (more...)
Company: PillPack
Location: Sun City West
Posted on: 10/26/2020

Overnight Pharmacy Technician Trainee - Fulfillment - (Phoenix)
Description: Job Description PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system (more...)
Company: PillPack
Location: Sun City West
Posted on: 10/26/2020

Travel Registered Nurse (RN) - All Specialties Available
Description: Nurses excel at Banner Health. Banner Health has both the stability that comes with success and the values you can be proud to represent. If you are looking to leverage your nursing skills - you belong (more...)
Company: Banner Health AZ
Location: Sun City West
Posted on: 10/26/2020

Truck Driver - CDL Class A/Touch Freight/Yard Driver - Penske Logistics
Description: Description: What s the Job Ready to put your truck-driving career in high gear Make the shift and fuel your career as a CDL Class A/Touch Freight Truck Driver for Penske. When you join Penske, you (more...)
Company: Penske Truck Leasing
Location: Sun City West
Posted on: 10/26/2020

Travel ICU Registered Nurse (RN) - Great Pay
Description: Nurses excel at Banner Health. Banner Health has both the stability that comes with success and the values you can be proud to represent. If you are looking to leverage your nursing skills - you belong (more...)
Company: Banner Health AZ
Location: Sun City West
Posted on: 10/26/2020

Pharmacy Tech Trainee - Fulfillment (Overnight) - (Phoenix)
Description: Job Description PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system (more...)
Company: PillPack
Location: Sun City West
Posted on: 10/26/2020

PillPack - Certified Pharmacy Tech (Work from Home) - (Phoenix)
Description: Job DescriptionThere are perks to being a Certified Pharmacy technician at Pill Pack. We offer competitive salary, progressive pay increases, and shift as well as a full range of benefits that support (more...)
Company: PillPack
Location: Sun City West
Posted on: 10/26/2020

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Gilbert RSS job feeds