GilbertRecruiter Since 2001
the smart solution for Gilbert jobs

Entry-Level Adjuster

Company: USAA
Location: Gilbert
Posted on: November 15, 2020

Job Description:

Purpose of Job We are currently seeking talented Entry-Level Adjusters (Property or Non-Injury Auto) for our Phoenix contact center. Please note that our office located in North Phoenix at One Norterra Parkway, Phoenix, AZ 85085. Job Requirements Job Description As an Entry-Level Adjuster (Property or Non-Injury Auto) for USAA, you will investigate, evaluate, negotiate and adjust low to moderately complex claims presented by or against our insureds to confirm coverage, determine legal liability and equitably settle/defend in compliance with all state regulatory requirements. You will work under direct supervision to perform routine work assignments and problem resolution. You will recognize life events, understand member's needs and provide advice to deliver appropriate solutions to the member. This position is in the contact center environment and does not require any travel or work outside the office. Click on link below to watch USAA Claims Careers Spotlight: () Click on the link below for a virtual tour of the Phoenix Campus: usaa.com/PHXtour () Job Requirements * Provides claims service via internal channels (phone/fax/email/mail) to members and third-party customers. * Adjusts low to moderately complex Auto or Property claims. * Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the USAA claim handling process and procedures. * Seeks guidance from team members to resolve issues and identify appropriate issues for escalation. * Partners with and/or directs vendors and internal business partners to facilitate claims resolution. * Contributes to business goals, performance metrics, and effectively uses tools & technology. * Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events. Training Schedule * Full schedule availability is needed Monday-Friday 8:00 AM - 4:30 PM * Training includes New Employee Orientation, Licensing, Enterprise Knowledge, Pipeline training and On-the-job-training. * Licensing training is provided. You must pass a licensing exam and can become licensed in all applicable states. USAA will provide the study and training environment to assist you with the licensing exam. * Employees must successfully complete a training program. USAA training programs include classroom instruction, computer-based lessons, and instructor-led activities with systems simulations. * Employees attending training are expected to meet USAA's established standards for performance, attendance and conduct. Work Schedule * Property Claims Adjuster: Full schedule availability to work a 5 day, 40-hour work week between Sunday Saturday, 8:00 AM 8:30 PM. * Non-Injury Auto Claims Adjuster: Full schedule availability to work a 5 day, 40-hour work week Monday Friday, 11:00 AM 7:30 PM. * Schedules are based upon business needs * A 30% shift premium pay applies to work hours scheduled after 6:00 PM, Monday-Friday and weekends Minimum Requirements * High School Diploma or GED. * Up to 1 year of customer contact experience * This position will require an Insurance Adjuster's license. You must pass a licensing exam and can become licensed in all applicable states. USAA will provide the study and training environment to assist you with the licensing exam. Preferred Requirements * Bachelors degree * 6+ months of claims adjusting experience or 1 year of recent USAA customer service experience working in a member contact capacity or military experience * 2 years of customer service experience * Experience in an inbound phone-intensive, contact center environment using a headset * Computer literacy in a Windows operation environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Relocation assistance is not available for this position.

Keywords: USAA, Gilbert , Entry-Level Adjuster, Other , Gilbert, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Experience Owner Lead - Credit Card Product Pricing & Fees
Description: Purpose of Job We are currently seeking a talented Experience Owner Lead - Credit Card Product Pricing amp Fees for one of the following locations: San Antonio Home Office II/III, Plano Campus, Tampa (more...)
Company: USAA
Location: Sun City
Posted on: 11/26/2020

Shopper – Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Sun City West
Posted on: 11/26/2020

Senior Audit Manager – Deposits / Credit Card / Consumer Lending
Description: Purpose of Job We are seeking a talented Senior Audit Manager Bank Fraud and Central Operations for our San Antonio, TX, Plano, TX, Phoenix, AZ, and Remote facilities. About USAA USAA knows (more...)
Company: USAA
Location: Sun City West
Posted on: 11/26/2020


Business Continuation Advisor – Mid to Senior Level
Description: Purpose of Job We are currently seeking a talented Business Continuation Advisor Mid to Senior Level for our Phoenix, AZ facility. Note: This is not a remote opportunity. The candidate selected (more...)
Company: USAA
Location: Sun City West
Posted on: 11/26/2020

Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers (more...)
Company: Shipt
Location: Sun City West
Posted on: 11/26/2020

Special Education Teacher - Self-contained (20/21 SY)
Description: We re looking for an exceptional Special Education Elementary Teacher for a self-contained autism program for a full-time position in Sun City, AZ for the 2020-2021 School year. This position will be (more...)
Company: TherapyTravelers
Location: Sun City
Posted on: 11/26/2020

Registered Nurse RN Float Resource Team
Description: Primary City/State:Sun City West, Arizona Department Name: Work Shift: Varied Job Category:Nursing If you are a New Graduate Nurse with less than 12 months of experience, please apply to our New Nurse (more...)
Company: Banner Health
Location: Sun City West
Posted on: 11/26/2020

Food Store Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers (more...)
Company: Shipt
Location: Sun City West
Posted on: 11/26/2020

Registered Nurse RN Resource Team
Description: Primary City/State:Sun City, Arizona Department Name: Work Shift: Night Job Category:Nursing Great options and great opportunities. Banner Health has both the stability that comes with success and the (more...)
Company: Banner Health
Location: Sun City
Posted on: 11/26/2020

Supplement Your Warehouse Income - Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Sun City West
Posted on: 11/26/2020

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Gilbert RSS job feeds