Senior Client Executive

Company: Change Healthcare
Location: Gilbert
Posted on: November 21, 2020

Job Description:

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference. Senior Client Executive- Revenue Cycle

The Senior Client Executive will create and drive to completion customer specific revenue retention and growth strategies for top tier assigned clients across multiple types of accounts (Revenue Cycle Management, Print and Payments) leveraging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning.

What will be my duties and responsibilities in this job?

Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print/Payment) for both for existing and potential areas of partnership.

Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Experience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance.  Responsible for coordination of activity across legacy organizations.

Maintain and expand relational footprint within assigned clients, focus but not limited to, Manager, Director, and VP contacts.

Responsible for customer satisfaction and cultivation of references at each client within assigned portfolio.

Create and deliver Business Reviews with all assigned clients per corporate guidelines.

Create Territory Level and Client level account plans

What are the requirements needed for this position?

Bachelor’s Degree or equivalent experience

Minimum of 7 years account management experience with a minimum of 4 years specific experience large health care organizations or large enterprise-wide healthcare software systems in revenue cycle, financial payment solutions, chargemaster, revenue integrity experience is preferred selling software

Demonstrated track record & proven quota performance

Experience selling into the Hospital/IDN’s

What other skills/experience would be helpful to have?

Experience selling at C-Suite level, VP or Director

HFMA CRCR Certification or willing to obtain

What are the working conditions and physical requirements of this job?

General office demands

How much should I expect to travel?

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

You will be required to travel 50%

#LI-remote

This is a remote/virtual position

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf  to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, Gilbert , Senior Client Executive, Other , Gilbert, Arizona