Shift Lead, Licensed Cosmetologist
Company: Madison Reed
Location: Gilbert
Posted on: April 10, 2021
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Job Description:
Shift Lead, Hair Color Bar As the Madison Reed Hair Color Bar
Shift Lead, you will be responsible for ensuring the client
experience is seamless from arrival to departure. This role is
important to our team members performance and clients' Hair Color
Bar experience. The Shift Lead is the expert on Madison Reed,
including consultations, color services, hair care products,
unlimited roots membership program and subscriptions while
providing services to Hair Color Bar clients and leading the team.
We are offering a $500 sign on bonus for this opening!! What you'll
do:
Engages with clients to deliver a distinct and delightful client
experience resulting in future client engagement with the Hair
Color Bar.
Lead the team, at times without the Manager, by managing and
guiding the team.
Coach and develop team members to ensure the highest level of team
culture, client satisfaction and Hair Color Bar performance.
Support as needed front-end operations while adhering to all
company standard operating procedures, including but not limited to
buy online pick up in store and assisting clients with their retail
orders.
Generate incremental revenue for the Hair Color Bar by building the
service order through additional services, sales of unlimited roots
memberships, subscriptions, hair care and home hair care products
and accessories.
Utilize all Madison Reed systems to efficiently manage the business
and drive retail and service sales, including service capacity,
digital waitlist and buy online pick up in store.
Exhibit sales and service behaviors in all interactions and
communications with clients.
Regularly achieve and exceed daily, weekly, and monthly sales
goals.
Demonstrate a positive and cooperative approach towards
teammates.
Ability to work evenings, weekends and Holidays as needed. Who you
are:
Based on state requirements, Cosmetology/Hairdressing license
required hours completed to perform hair color services.
Outstanding communication, problem solving & troubleshooting
skills.
Ability to multitask in a fast paced environment.
Exceptional organizational skills with high attention to
detail.
Computer skills and POS (Point of Sale) system experience are
desired. Physical Demands:While performing the duties of this
position, team members will regularly stand/walk for 4 consecutive
hours or more at a time; regularly bend and twist at the waist,
manipulate fingers and hands, bend wrists and arms, reach with
hands and arms, speak, see, hear, and lift/move up to 3 pounds. May
on occasion sit, kneel, stoop, crouch, and lift/push/pull up to 20
pounds.Big on Benefits: The Perks? Glad you asked...
Keywords: Madison Reed, Gilbert , Shift Lead, Licensed Cosmetologist, Other , Gilbert, Arizona
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