Shift Lead, Licensed Cosmetologist
Company: Madison Reed
Posted on: April 10, 2021
Shift Lead, Hair Color Bar As the Madison Reed Hair Color Bar
Shift Lead, you will be responsible for ensuring the client
experience is seamless from arrival to departure. This role is
important to our team members performance and clients' Hair Color
Bar experience. The Shift Lead is the expert on Madison Reed,
including consultations, color services, hair care products,
unlimited roots membership program and subscriptions while
providing services to Hair Color Bar clients and leading the team.
We are offering a $500 sign on bonus for this opening!! What you'll
Actively work in the Hair Color Bar
providing all color service offerings including but not limited to
all over color, roots treatment, roots and gloss treatment,
balayage highlights and toning glaze treatment.
Perform additional services as
needed, such as, consultations, shampoo and blowout services, and
as well as retail product recommendations.
Engages with clients to deliver a distinct and delightful client
experience resulting in future client engagement with the Hair
Lead the team, at times without the Manager, by managing and
guiding the team.
Coach and develop team members to ensure the highest level of team
culture, client satisfaction and Hair Color Bar performance.
Support as needed front-end operations while adhering to all
company standard operating procedures, including but not limited to
buy online pick up in store and assisting clients with their retail
Generate incremental revenue for the Hair Color Bar by building the
service order through additional services, sales of unlimited roots
memberships, subscriptions, hair care and home hair care products
Utilize all Madison Reed systems to efficiently manage the business
and drive retail and service sales, including service capacity,
digital waitlist and buy online pick up in store.
Exhibit sales and service behaviors in all interactions and
communications with clients.
Regularly achieve and exceed daily, weekly, and monthly sales
Demonstrate a positive and cooperative approach towards
Ability to work evenings, weekends and Holidays as needed. Who you
1+ years of operational management
experience, with 2+ years' experience working in a service-oriented
Based on state requirements, Cosmetology/Hairdressing license
required hours completed to perform hair color services.
Outstanding communication, problem solving & troubleshooting
Ability to multitask in a fast paced environment.
Exceptional organizational skills with high attention to
Computer skills and POS (Point of Sale) system experience are
desired. Physical Demands:While performing the duties of this
position, team members will regularly stand/walk for 4 consecutive
hours or more at a time; regularly bend and twist at the waist,
manipulate fingers and hands, bend wrists and arms, reach with
hands and arms, speak, see, hear, and lift/move up to 3 pounds. May
on occasion sit, kneel, stoop, crouch, and lift/push/pull up to 20
pounds.Big on Benefits: The Perks? Glad you asked...
- 100% Company Paid Medical, Dental, and Vision (100% EE/50%
- 100% Company Paid Short and Long Term Disability
- 401k Participation
- Continuing Education Contributions
- HSA Employer Contributions and FSA Options
- Parental Leave Program
- Paid Time Off
- Complimentary Madison Reed Products + Discounts on Color Bar
- Company sponsored events
- But wait, there's more... We are Madison Reed.We're disrupting
a $50 billion industry.Since 2013, we've offered our clients the
option to truly own their beauty with a revolutionary choice-your
place or ours? Home or Hair Color Bar? Our professional hair color
is truly omnichannel, with the option to order or subscribe through
our website, pick up in-store at our Hair Color Bars, or make an
appointment at one of our Hair Color Bar locations (over 20 &
growing). At our Hair Color Bars, clients can choose from a variety
of color services from licensed cosmetologists-permanent hair
color, roots only, hair gloss, highlights and more. With our men's
line launched in 2020, we're shaking up the $50 billion hair care
industry with products that continue to raise the bar for doing
hair at home.We live our values.Here at our San Francisco
headquarters and in every Hair Color Bar, we truly live our
values-Love, Joy, Courage, Responsibility, and Trust. Our values
inform everything we do, from how we treat our clients to how we
treat every member of our fast-growing team. Our founder & CEO, Amy
Errett, has fostered a one-of-a-kind culture based on transparency,
accountability, and fun; where diversity and inclusion are of
utmost importance and every team member feels supported to
succeed.We are hair color that breaks the rules.Our commitment to
the ultimate client experience, paired with our dedication to
product innovation and the latest beauty technology, has attracted
a devoted, consistently-growing base of fans, converts, and color
evangelists. We love what we do-and it shows.Join us in our mission
to live life colorfully and make personal care more
personal.Information for Recruiters: Madison Reed only accepts
resumes directly from candidates. Madison Reed does not accept
unsolicited resumes from staffing vendors, including recruitment
agencies and/or search firms, and does not pay fees to any such
vendors for any unsolicited resumes.Madison Reed. is an equal
opportunity employer. We are committed to recruiting, training,
compensating and promoting our team members regardless of race,
color, religion, sex, disability, national origin, age, sexual
orientation, gender or any other protected classes as required by
applicable law that might make us unique or different. As a
company, we are dedicated to reflecting the diversity,
multiculturalism, and inclusion found in the communities we serve.
Inclusion is at the heart of what we do, from the way we craft our
job descriptions, to the values we espouse daily.
Keywords: Madison Reed, Gilbert , Shift Lead, Licensed Cosmetologist, Other , Gilbert, Arizona
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