Posted on: May 3, 2021
When you walk into one of our restaurants, you are met with a
warm smile and the promise of an amazing Italian meal! Our menu
features fresh, prepared-to-order classic dishes from regional
Italian recipes and the ambiance mirrors that of a lively family
gathering. The common ingredient that creates our comforting Guest
environment is the wonderful team, just like we nurture our dishes,
we nurture our team members. We want YOU to be one of our key
ingredients! Our Mission is to provide Good Food for the Planet
with food that is an exceptionally GOOD tasting, remarkably GOOD
for you, you feel GOOD afterward, a GOOD everyday value, and GOOD
for the environment. The Server Assistant provides assistance to
the service, bartending, and host/hostess staff in maintaining the
smooth operation of guest service in the restaurant. Maintain
organization, cleanliness, and sanitation of work areas and
equipment. Directs, implements, and maintains a philosophy
congruent with Company culture, which serves as a guide to all
Essential Job Functions: Strives to create an operation that
values Company standards of Guest Service. Ensures that every point
of contact with the Guest meets or exceeds expectations and creates
a lasting impression to drive repeat business. Creates and
contributes to a high-energy environment that promotes maximum
engagement and enjoyment for the Team and the Guest. Communicates
in an impactful and meaningful way with management and team members
and fosters an open and respectful work environment. Models and
executes Company practices throughout the entire operation creating
a high-energy environment for the team and guests alike.
Demonstrates competence and confidence in making sound effective
decisions that benefit the guest and team. Ensures prompt, friendly
service according to company guidelines. Facilitates a professional
and ethical manner that is beyond reproach. Maintain complete
knowledge of and comply with all departmental policies and
procedures and service standards. Ensure proper documentation for
all accidents and incidents per Company policies and procedures.
Maintain complete knowledge of property layouts, table/seat/station
numbers, proper table setups, room capacity, hours of operation,
price ranges, and dress codes. Maintains complete knowledge of all
menu items, prices, preparation methods, cook time, major
ingredients, quality standards, taste, the appearance of products,
texture, serving temperature, garnish, and plate presentation.
Ability to be well organized, maintain concentration, and think
clearly when providing service to multiple guests within any given
period of time. Ability to endure abundant physical movements
throughout the work area. Ability to perform job functions with
minimal supervision. Maintain and strictly abide by state
sanitation/health regulations and Company standards of operation.
Inspect cleanliness and organization of line workstations; rectify
deficiencies and maintain throughout the shift. Monitor and
maintain the cleanliness of assigned tables. Place additional
utensils and wares on tables as directed. Clean and reset tables
immediately after the guest departs in accordance with Company
procedures. Replenishes ware inside stations throughout shift.
Busses tables and provides assistance to staff with guest
One to two years experience and/or training preferred; or
equivalent combination of education and experience.
Keywords: Bertucci's, Gilbert , Brio-Assistant Server, Other , Gilbert, Arizona
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