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Front Desk - Southwest Endoscopy

Company: United Surgical Partners International
Location: Gilbert
Posted on: May 3, 2021

Job Description:

Description: JOB SUMMARYUnder the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and medical records. Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs. DUTIES AND RESPONSIBILITIES:Verifies insurance prior to patient's arrival, to include "Add On and Direct Admits"Obtains pre-certification from insurance companies for procedures that require pre-certification.Requests office notes from referring physician if needed for Authorization.Calculating and Informing patients of amount dueCommunicating with the Dr. office'sEnsures all required forms are placed in designated areas of the patients chartDaily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)Preparation of medical consents for each chart preparedLabeling necessary documents and adding physician ordersOut-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.Knowledge of health care financing and Medical Collections preferred.Other duties as assignedBENEFITSOur competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.Required Skills:EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:- Minimum 2-4 years of hospital or medical office experience required.- Must be able to communicate verbally and non-verbally in a professional way.- Ability to use time wisely in preparing work area to meet high-paced demand.- Show a genuine desire to work and improve the hospital as a whole.- Extreme multi- tasker- Strong medical terminology.- Must demonstrate excellent phone etiquette and exceptional customer service skills. Required Skills: EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS: - Minimum 2-4 years of hospital or medical office experience required.- Must be able to communicate verbally and non-verbally in a professional way.- Ability to use time wisely in preparing work area to meet high-paced demand.- Show a genuine desire to work and improve the hospital as a whole.- Extreme multi- tasker- Strong medical terminology.- Must demonstrate excellent phone etiquette and exceptional customer service skills. Location: Gilbert, Arizona Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information.E-Verify:

Keywords: United Surgical Partners International, Gilbert , Front Desk - Southwest Endoscopy, Other , Gilbert, Arizona

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