Admissions Professional - Southwest Endoscopy (20257-147)

Company: United Surgical Partners International
Location: Gilbert
Posted on: June 6, 2021

Job Description:

Southwest Endoscopy located in Gilbert, AZ is looking for a Front Desk Admissions professional who can interact well with patients, patient's families, doctors, fellow employees and vendors. This is a fast paced environment that is driven to reach the highest quality and patient satisfaction outcomes.

Job Responsibilities:

• Greets patients at check-in. Answers incoming phone calls in a profession manner
• Schedules office appointments for patients
• Verifies demographics and insurance with patient at each visit
• Collects copays, coinsurances, and deductibles on scheduled appointments
• Communicates with patient regarding wait time and status of Providers
• Checks voicemail, returns messages and routes voicemail messages to correct recipient if needed
• Collects and distributes mail on a daily basis
• Understands and maintains adherence to HIPAA/OSHA regulations

Position Requirements:

• Minimum 1-2 years of hospital or medical office experience required.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Keywords: United Surgical Partners International, Gilbert , Admissions Professional - Southwest Endoscopy (20257-147), Other , Gilbert, Arizona