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Customer Service

Company: Whirld/Wowza Concepts dba. Jamba Juice
Location: Gilbert
Posted on: June 6, 2021

Job Description:

Company Introduction:
When you put truly good, straight from the earth ingredients in your body, you become a better you and a better you makes for a better world. At Jamba we blend whole foods with a higher purpose. Creating blends full of goodness that get you moving and inspire you to pour that goodness forward.Overview:
Team members are responsible for delivering exceptional guest experience and quality products. A Team Member functions primarily as the main connection between Whirld Concepts, Inc. and the guest.
Reporting Relationship: Shift Lead/Manager - General Manager


Deliver the ultimate guest service experience and impressions of the Jamba brand
Able to clearly and concisely communicate product knowledge and information to all guests
Responsible for product and service standards
Foster an environment of team work
Maintain exceptional guest service metric scores
Communicates clearly, concisely and accurately in order to ensure effective shift operations.
Follow all company operations policies and procedures

Guest Service:

Responsible for delivering an exceptional in-store experience
Execute guest service standards through the utilization of B.O.O.S.T.
- Recommend appropriate products to meet guest's needs
- Enhance guest experience through engagement and sampling


Execute quality store operations
-Clean blenders, small wares, merchandise and physical plant as necessary
-Must be able to operate food preparation machinery
-Stocking of all supplies
Respond to directions in an accurate and timely manner
Adhere to all Jamba food safety and security guidelines while respecting Whirld Concepts, Inc.
Master each station within store
Successfully complete the Jamba store and Whirld Concepts, Inc. company policy trainings

Business Management:

Provide a healthy, consistent product
- Consistently make and serve all Jamba products to specifications
- Follows health, safety and sanitation guidelines for all products
- Executes proper portion control with all ingredients
Must be able to operate cash register and handle cash transactions while adhering to Whirld Concepts, Inc. cash handling policies


Must be 16 years of age or older
Computer skills including some Microsoft software and register skills
Must be able to lift 30-40 lbs regularly throughout shifts
Ability to stand, bend, reach and scoop through-out assigned shift
Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging
from 40 F to -10 F

Keywords: Whirld/Wowza Concepts dba. Jamba Juice, Gilbert , Customer Service, Other , Gilbert, Arizona

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