Assistant Store Director
Location: San Carlos
Posted on: June 8, 2021
The customer service manager or CSM will effectively assist the
store director in general management duties and share
responsibility for the store's operation and performance. The
customer service manager (CSM) is the second in command in Bashas'
format stores and 3rd in command in Food City and AJ's Fine Foods
Some Job Responsibilities include:
- Serving as the leader of his/her store team, and as such an
excellent role model, coach, performance evaluator and
- Creating a store environment members want to work in and
customer want to shop in.
- Supervising and implementing initiatives for the company
customer service programs.
- Coaching, acknowledging member and team accomplishments, and
reviewing customer service and sales tracking reports.
- Supervising department managers and aiding them with
recruiting, training, employee performance initiatives, sales and
marketing program execution.
- Engaging with customers through smiles and greetings, offering
product information, providing selling suggestions and active
sampling (when appropriate) and always giving a genuine thank
- Observing and enforcing all store rules and company
- Overseeing the selection and training of new members.
- Executing, communicating and supporting all merchandising
- Providing excellent knowledge of all products merchandised in
- Overseeing the ordering products and supplies, the auditing all
products received, ensuring proper shelf stock levels for our
customers and minimum levels of product shrink.
- Ensuring compliance with all heath department and weights and
measures department guidelines and requirements.
- Helping to ensure the proper merchandising of all
- Achieving store and department sales and profits goals.
- Controlling store labor, inventory, product out of stocks and
- Ensuring all safety equipment is maintained and all store
members act in accordance with company safety guidelines.
- Operating a cash register.
Performs other duties as needed or assigned by management.
Applicants should have at least 2 years of retail grocery
Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities to this job at any
This description reflects management's assignment of essential
functions; it does not proscribe or restrict the tasks that may be
This job description is subject to change at any time
Employer provides reasonable accommodations to a qualified
employee that does not impose an undue hardship on the
Keywords: Basha's, Gilbert , Assistant Store Director, Other , San Carlos, Arizona
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