Bilingual Customer Service Representative

Company: Blue Sky Pest Control
Location: Gilbert
Posted on: November 17, 2021

Job Description:

Blue Sky Pest Control is hiring full-time Customer Service Representatives; $17 - $22 per hour (DOE). This position works from our main office, located in Gilbert, Arizona. Benefits at a Glance * Consistent and stable work environment. No layoffs or furloughs, even in 2020. Consistent growth every year in business (est. 1999). * Competitive pay and comprehensive benefits package: 401K with employer match, medical, tele medical, mental health, dental, vision, holiday pay and paid time off. * Opportunities for continued learning and advancement. We provide an extensive training program and a formal progression model. Earning potential increases as knowledge and skills grow. * Work with a winning team. Blue Sky has been ranked the #1 pest control company by Ranking Arizona in 2020 and 2021. * Work with high character colleagues. All employees receive background checks prior to employment. All Employees must also pass an initial drug screening and continued random drug screenings. * Find a long-term home. Enjoy a supportive work culture surrounded by knowledgeable team members invested in your success. What Success Looks Like * You enjoy making customers happy You are genuinely excited to help customers. Our mission is to exceed customer expectations. Customer Service Reps handle most customer communication, and our success is built on your ability to ensure the customer feels heard. * You see the glass half full You strive to maintain a positive attitude, even in adversity. You handle challenging situations with integrity, keeping all interactions positive and proactive. * You communicate effectively You communicate effectively with both customers and team members, proactively addressing questions and concerns (e.g. scheduling service routes, appointment confirmations, payment collection, rescheduling, satisfaction surveys). * You enjoy solving problems You listen patiently and empathetically to understand customers' unique situations. Armed with understanding, you enjoy finding solutions to resolve emerging customer problems. * You are thorough and flexible You recognize the importance of accurately keeping records of interactions and processing customer accounts. You are flexible and enjoy taking on new assignments as business needs change. * You enjoy continued learning You are curious, always trying to learn something new. You take advantage of professional development opportunities. You value ongoing training and supervisor support. You are willing to help others by sharing your knowledge. Now What? If a career as a Customer Service Representative sounds like fit, Please Apply Today! You can also visit www.blueskypest.com/careers to learn more about Blue Sky Pest Control. Blue Sky Pest Control is an Equal Opportunity Employer and promote diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We offer a drug-free environment.

Keywords: Blue Sky Pest Control, Gilbert , Bilingual Customer Service Representative, Other , Gilbert, Arizona