Bilingual Insurance Associate

Company: United Surgical Partners International Inc
Location: Gilbert
Posted on: May 10, 2022

Job Description:

First Help Financial (FHF) is a fast growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30-40% each year over the last six years. Here you will find hard-working colleagues that come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work Your Title: Associate, Insurance Your Location: Remote anywhere in the US You Report To: Customer Center Manager Compensation: $17.00 per hour plus bonus structure plan About the Opportunity: We are seeking a highly motivated Insurance Management Associate. You will be taking on a brand-new position in the organization and will have significant influence in helping to build new processes at FHF and reporting directly to our Customer Center Manager. Being able to work independently and interact will customers through multiple channels will be critical to success in this position. This is a full-time position that will require Monday to Friday 9am-5:30pm EST What you will do: Communicate with customers via texting platform regarding their insurance status Follow up with Customers over phone to retrieve insurance updates Follow up with Insurance Agents and Carriers over phone to retrieve insurance updates and/or add FHF as lienholder Update FHF CRM portal with insurance and customer information Assist with Customer Service as needed Contact FHF customers to investigate customer behavior and decisions around insurance options Work with management to improve insurance verification processes and services Work with management to develop insurance customer service processes and policies What you bring: Fluent in Spanish/Portuguese and English AA/AS degree preferred (working towards degree is OK) Excellent communication skills 1 year of previous experience Detail Oriented Ability to multitask Must have prior Excel experience FHF Benefits Great Perks We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHFs extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone, and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.by Jobble

Keywords: United Surgical Partners International Inc, Gilbert , Bilingual Insurance Associate, Other , Gilbert, Arizona