Bilingual Insurance Associate
Company: United Surgical Partners International Inc
Location: Gilbert
Posted on: May 10, 2022
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Job Description:
First Help Financial (FHF) is a fast growing and culturally
diverse company in the U.S. We provide auto loans to the
underserved and care for our customers and partners with
exceptional service. Through flexible financing options and
tri-lingual support, we offer consumers an easier way to finance
their first car. We lend to and support our portfolio which has
consistently grown 30-40% each year over the last six years. Here
you will find hard-working colleagues that come from over 20
countries. We hold ourselves to the highest standards of
professionalism but also enjoy our work. Our culture and benefits
are geared towards making you successful in life and comfortable at
work Your Title: Associate, Insurance Your Location: Remote
anywhere in the US You Report To: Customer Center Manager
Compensation: $17.00 per hour plus bonus structure plan About the
Opportunity: We are seeking a highly motivated Insurance Management
Associate. You will be taking on a brand-new position in the
organization and will have significant influence in helping to
build new processes at FHF and reporting directly to our Customer
Center Manager. Being able to work independently and interact will
customers through multiple channels will be critical to success in
this position. This is a full-time position that will require
Monday to Friday 9am-5:30pm EST What you will do: Communicate with
customers via texting platform regarding their insurance status
Follow up with Customers over phone to retrieve insurance updates
Follow up with Insurance Agents and Carriers over phone to retrieve
insurance updates and/or add FHF as lienholder Update FHF CRM
portal with insurance and customer information Assist with Customer
Service as needed Contact FHF customers to investigate customer
behavior and decisions around insurance options Work with
management to improve insurance verification processes and services
Work with management to develop insurance customer service
processes and policies What you bring: Fluent in Spanish/Portuguese
and English AA/AS degree preferred (working towards degree is OK)
Excellent communication skills 1 year of previous experience Detail
Oriented Ability to multitask Must have prior Excel experience FHF
Benefits Great Perks We offer generous salaries, competitive health
and welfare benefits (medical, dental, vision, LTD/STD, Identity
theft, paid parental leave and much more), paid vacation, 401(k)
match, tuition reimbursement, social activities, monthly lunches, a
robust employee recognition and talent development program to
enhance your career with us. Culture - We are believers in
maintaining a healthy work-life balance. While we work hard and
care deeply about our customers and partners, we want you to have
room for your family, friends, and yourself. Growth - Company
growth provides unprecedented career growth. FHFs extraordinary
year over year growth in revenue and new markets provides
opportunity for you to establish and develop your career growth. We
engage each employee to build a career plan that benefits everyone,
and we have a proven record of investing in you. Diversity and
Inclusion FHF is committed to building a culture that respects and
embraces all walks of life, inclusive of all genders, race,
culture, age, sexual orientation, and other identities. We will
make accommodations when interviewing anyone with special needs.by
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Keywords: United Surgical Partners International Inc, Gilbert , Bilingual Insurance Associate, Other , Gilbert, Arizona
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