Logistics Data Entry Clerk

Company: Aston Carter
Location: Gilbert
Posted on: June 20, 2022

Job Description:

Job Summary This position reports to Customer Service Management at our Gilbert, AZ facility. The Account Representative supports all Program Managers that are overseeing assigned programs and customers. The AR acts as the first point of contact for the customer in matters related to customer satisfaction. The Account Representative facilitates and coordinates the organization's quoting and customer relationships, ensures the customers requirements are documented in the system, ensures competitive quotes are provided on a timely basis, and ensures purchase orders align with the quote. ESSENTIAL DUTIES / RESPONSIBILITIES:
Purchase order administration
Quote development, support, and administration
Interdepartmental coordination and provide status on delivery schedules
Support accounts documentation and communication.
Order review, acceptance, and maintenance
Limited terms & conditions review
Initial point of contact for customer to coordinate resolution of customer satisfaction issues
Proactively support the PMs and customers in relation to quotes, contracts, and delivery schedules
Review, validate, and record customer requirements
Responsible for RMA coordination: Load RMA's into tracking system, track process, communicate with customer to resolve all issues
Responsible for gathering program metrics for the purpose of reporting in accordance with our AS9100 requirements
Engage online usage of customer portals
Additional reporting and ERP maintenance as assigned
May take direction from program managers.
Other duties as assigned by your supervisor and/or executive management.
MINIMUM QUALIFICATIONS:
Associates or BS degree in Business Administration, Business Management or related studies
3 years experience in a sales, business, distribution or manufacturing environment.
Familiar with other related disciplines including engineering, supply chain, business development, quality, and manufacturing.
Excellent attention to detail, good critical thinking, deductive reasoning, and analytical skills
Proficient computer experience including Microsoft office, MRP/ERP, and shipping applications desired
Supply chain or manufacturing experience a plus
KNOWLEDGE/SKILLS/ABILITIES:
Ability to be detail oriented and exercise clear, concise, and effective communication
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write accurate correspondence.
Commitment to customer satisfaction
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Experience Level: Entry Level

About Aston Carter:

At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Gilbert , Logistics Data Entry Clerk, Other , Gilbert, Arizona