Ld Patient Access Rep
Company: Phoenix Children's Hospital
Location: Gilbert
Posted on: January 27, 2023
|
|
Job Description:
Position Details
Department: PCMG-MAIN - PCMG Patient Access
Category: Patient Access
Location: Gilbert
Posting #: 719784
Date Posted: 1/4/2023
Employee Type: Regular
Position Summary
The Lead Patient Access Representative performs efficient and
orderly registration of all patients. Acts as a primary liaison for
patients receiving professional and hospital services at Phoenix
Children's Hospital. Serves in an area specific leadership role.
Facilitates communication of operation policies and procedures to
Patient Access Representatives.
PCH Values
* Family-Centered care that focuses on the need of the child first
and values the family as an important member of the care team
* Excellence in clinical care, service and communication
* Collaborative within our institution and with others who share
our mission and goals
* Leadership that set the standard for pediatric health care today
and innovations of the future
* Accountability to our patients, community and each other for
providing the best in the most cost-effective way.
Position Duties
* Conducts training with staff to ensure that staff understands
registration process, insurance verification, treatment
authorization process, requirements, and mechanisms. Ensures that
staff is oriented to the Job Expectations so they may fully carry
out their responsibilities.
* Maintains a positive working relationship with
patients/guarantors, insurance companies, government entities,
clinical personnel, co-workers and management to promote teamwork,
cooperation and a positive public image for PCH.
* Maintains sufficient knowledge of payers to ensure accurate and
timely billing and compliance with all federal, state, and
contractual laws and agreements.
* Participates in a variety of unit and hospital educational
programs to maintain current skill and competency levels.
* Provides input regarding staff performance to the Supervisor of
PCMG Patient access such that he/she can review employees'
performance annually and can take corrective actions when
necessary.
* Resolves problems with internal and external clients. Involves
other supervisors and department managers as necessary.
* Serves as a leader and assists with quality and productivity
management processes.
* Thoroughly understands the front end registration modules in
Vision and AMPFM and communicates with IT to ensure the system is
used accurately and efficiently and is updated when necessary and
possible.
* Understands the job expectations of Patient Access
Representative. Fills in for staff, as necessary. Performs all
functions of Patient Access Representative as required.
* Performs miscellaneous job related duties as requested.
Keywords: Phoenix Children's Hospital, Gilbert , Ld Patient Access Rep, Other , Gilbert, Arizona
Click
here to apply!
|