Supervisor Golf Shop in Gilbert, AZ at Seville Golf Country Club
Company: Gilbert, AZ, United States
Posted on: September 18, 2023
Golf Shop Supervisor The Golf Shop Supervisor is responsible for
promoting the game of golf and the club while providing the Three
Steps of Service to the Members and guests of the club. Responsible
for providing quality service and assisting with the golf shop
operations. Responsible for efficient and friendly customer service
throughout the golf shop, checking in golfers, accurately ringing
up charges at the register and properly checking in all golfers
prior to play. This also includes proper cash handling procedures
as well as making sure that all standards of operations are being
met. Respond to inquiries and make tee-times for Members and guests
both in person and on the phone. Converse with Members and guests
in a friendly manner. Focus your attention on Members and guests
needs and remain calm, professional and courteous at all times,
even when under pressure. Responsible for inventory controls,
checking-in merchandise in accordance with procedures, organization
of storage and display areas. Keep up inventory levels of
constantly stocked items (ie. shirts, socks, gloves, hats, balls,
etc.). Follow up on all special orders making sure customers are
aware of the receipt of their orders in accordance with established
procedures. Provide shop assistance to the Director of Golf,
General Manager, and Tournament Coordinators. Assist in overseeing
outside golf operations and staff to assure proper performance
while following all daily procedures and policies. Promote the game
of golf and promote the Club while maintaining a high level of
professionalism and service. Job Requirements
- Customer service experience.
- Basic Golf Knowledge Required.
- High school diploma, GED or equivalent required.
Keywords: Gilbert, AZ, United States, Gilbert , Supervisor Golf Shop in Gilbert, AZ at Seville Golf Country Club, Other , Gilbert, Arizona
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