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The Home Depot Rental - Lead Rental Technician (Phoenix, AZ)

Company: Home Depot
Location: Gilbert
Posted on: February 15, 2020

Job Description:

MUST RESIDE WITHIN 20 MILES OF TARGET CITY*Must be at least 21 to drive in a DOT capacity*
*Must be flexible for weekend work*With convenience at our core, The Home Depot Rental allows you to save time and get the job done faster. In addition to a wide assortment of pro-grade tools, equipment, trucks, and trailers, we offer knowledgeable, resourceful, and dependable associates who are ready to provide solutions that will help finish the job or project at hand.The Home Depot Rental operates in over 1100 locations of The Home Depot across the US and Canada, offering large towable equipment, tools, trucks and trailer rental along with on-site equipment delivery. The large equipment fleet includes trenchers, chippers, mini-excavators, skid steers, aerial work platform equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, shop techs, and VIP Delivery Technicians and customer care associates throughout the United States and Canada.We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving BackPosition:The Lead Rental Technician should have strong people skills, responsible for the hiring and training of support staff that will maintain a fleet of rental equipment (skid steers, chippers, trenchers, mini-excavators, etc.) in a group of The Home Depot stores in the vicinity. You will travel throughout your region of responsibility to monitor equipment for rental readiness, manage the rental operation with the right equipment in the right location, and handle equipment sales opportunities.Responsibilities:

  • Oversee and participate in branch operations
  • Inventory management for service locations (if applicable)
  • Insure timely submission of paperwork to Corporate office for reporting, billing and payroll purposes
  • Responsible for performance reviews, pay recommendation, safety record of network
  • Communicate effectively to customers, coworkers and subordinates
  • Monitor service performance levels to ensure customer satisfaction; investigate all service complaints and initiate immediate resolve
  • Monitor parts inventory for technicians
  • Responsible for following up on parts pending, part number requirements and technical support
  • Identify and implement procedures to increase productivity and/or reduce costs.
  • Oversee the implementation of new customers
  • Maintain a professional appearance and provide a positive company image to the public.
  • Responsibility for the Profit & Loss for DistrictWe offer a full array of benefits that include health, well-being, and financial. Please visit www.livetheorangelife.com for more details.MINIMUM QUALIFICATIONS
    Must be twenty-one years of age or older.
    Must be legally permitted to work in the United States.

    Requirements:
    • Experience in the landscape/construction/fleet management field
    • Strong light construction equipment maintenance knowledge and/or skills including small engines and hydraulics
    • Ability to lift up to 80 lbs. safely
    • Read mechanical, hydraulic, pneumatic and illustrated parts lists
    • Strong work ethic, capable of leading a team
    • Experience, ability and desire to provide superior customer service
    • Excellent communication skills
    • Ability to multi-task
    • Ability to work independently
    • Experience in all aspects of the equipment rental industry
    • Strong handheld technology skills
    • Valid driver's license (ability to drive in a CMV capacity)Required Education
      • High School Diploma, GED, Technical or Trade School - or equivalent experience

Keywords: Home Depot, Gilbert , The Home Depot Rental - Lead Rental Technician (Phoenix, AZ), Professions , Gilbert, Arizona

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