Service Technician
Company: APPLIED MATERIALS
Location: Gilbert
Posted on: June 19, 2022
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Job Description:
Key Responsibilities
Performs all standard service activities through Tier I unassisted.
-Performs standard Tier II with assistance. -Able to perform
routine preventative maintenance within established timeframes.
-Completes quality repairs.
Responds to fab issues by communicating with other engineers and
participating in escalation conference calls. -May participate in
projects to reduce costs and increase uptime.
Verifies operational quality of system equipment. -Assists senior
engineers as needed.
Applies diagnostic techniques and use of documentation and test
equipment with assistance from senior engineers. -Ability to
diagnose and resolve technical problems. -Uses training and
experience to identify some process, software or hardware related
system problems.
Strives to perform BKM's. -Uses knowledge management systems.
-Follows all IP guidelines.
Assumes responsibility for complete customer satisfaction within
work area. -Assists in planning, communicating, and coordinating
support plans with customer management.
Complies with all safety procedures and consistently demonstrates
safety as a value.
Complies with all safety procedures and consistently demonstrates
safety as a value.
Functional Knowledge
Has established skills to perform a range of day-to-day
activities
Business Expertise
Understands how the assigned duties relate to others in the team
and how the team integrates with others in the discipline
Assumes responsibility for -full customer satisfaction assuring
excellent relations within assigned area
Leadership
Has no supervisory responsibilities; manages own workload
Problem Solving
Recognizes and solves typical problems that can occur in own work
area without supervisory approval; evaluates and selects solutions
from established options
Impact
Impacts own team through the quality of the services or information
provided; follows standardized procedures and practices and
receives regular but moderate supervision and guidance
Interpersonal Skills
Uses communication skills to exchange information
Qualifications
Education: Associate's Degree
Skills
Certifications:
Languages:
Years of Experience: 2 - 4 Years
Work Experience:
Additional Information
Travel: Yes, 20% of the Time
Relocation Eligible: No
Applied Materials is an Equal Opportunity Employer committed to
diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, citizenship, ancestry, religion, creed, sex,
sexual orientation, gender identity, age, disability, veteran or
military status, or any other basis prohibited by law.
Keywords: APPLIED MATERIALS, Gilbert , Service Technician, Professions , Gilbert, Arizona
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