Logistics Data Entry Clerk

Company: Aston Carter
Location: Gilbert
Posted on: June 20, 2022

Job Description:

Job Summary

This position reports to Customer Service

Management at our Gilbert, AZ facility. The Account Representative supports all

Program Managers that are overseeing assigned programs and customers. The

AR acts as the first point of contact for the customer in matters related to

customer satisfaction. The Account Representative facilitates and coordinates

the organization's quoting and customer relationships, ensures the customer's

requirements are documented in the system, ensures competitive quotes are

provided on a timely basis, and ensures purchase orders align with the quote.

ESSENTIAL DUTIES / RESPONSIBILITIES:

+ Purchase order administration

+ Quote development, support, and administration

+ Interdepartmental coordination and provide status on delivery schedules

+ Support accounts documentation and communication.

+ Order review, acceptance, and maintenance

+ Limited terms & conditions review

+ Initial point of contact for customer to coordinate resolution of customer satisfaction issues

+ Proactively support the PM's and customer's in relation to quotes, contracts, and delivery schedules

+ Review, validate, and record customer requirements

+ Responsible for RMA coordination: Load RMA's into tracking system, track process, communicate with customer to resolve all issues

+ Responsible for gathering program metrics for the purpose of reporting in accordance with our AS9100 requirements

+ Engage online usage of customer portals

+ Additional reporting and ERP maintenance as assigned

+ May take direction from program managers.

+ Other duties as assigned by your supervisor and/or executive management.

MINIMUM QUALIFICATIONS:

+ Associates or BS degree in Business Administration, Business Management or related studies

+ 3 years' experience in a sales, business, distribution or manufacturing environment.

+ Familiar with other related disciplines including engineering, supply chain, business development, quality, and manufacturing.

+ Excellent attention to detail, good critical thinking, deductive reasoning, and analytical skills

+ Proficient computer experience including Microsoft office, MRP/ERP, and shipping applications desired

+ Supply chain or manufacturing experience a plus

KNOWLEDGE/SKILLS/ABILITIES:

+ Ability to be detail oriented and exercise clear, concise, and effective communication

+ Ability to read and comprehend instructions, correspondence, and memos.

+ Ability to write accurate correspondence.

+ Commitment to customer satisfaction

+ Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Gilbert , Logistics Data Entry Clerk, Professions , Gilbert, Arizona