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Applications Analyst II

Company: Town of Gilbert
Location: Gilbert
Posted on: June 8, 2024

Job Description:

Applications Analyst II
Print (https://www.governmentjobs.com/careers/gilbert/jobs/newprint/4532132)
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Applications Analyst II
Salary
$80,264.06 - $120,396.09 Annually
Location
Gilbert, AZ
Job Type
Full Time
Remote Employment
Flexible/Hybrid
Job Number
24-0261
Department
INFORMATION TECHNOLOGY
Opening Date
06/04/2024
Closing Date
6/16/2024 11:59 PM Arizona



  • Description


  • Benefits


  • Questions


    We Are Seeking
    Gilbert is on a mission to be the City of the Future. We choose to "Anticipate. Create. Help people." With over 100 years of history and growth, our focus is on keeping the thriving community that Gilbert is today well into the future. Gilbert has been named the Most Prosperous City in the Country, Best Place to Live, Work and Play, Arizona's Most Admired Companies to Work For, and more . (https://www.gilbertaz.gov/about-us/team-gilbert/awards-accolades)
    We hire people who share our aspiration to be driven, kind, bold, and humble. Join Team Gilbert, and help us shape a new tomorrow, today: https://youtu.be/ftB0lKDltvc
    About You
    Team Gilbert has an exciting opportunity for a highly motivated professional to fill the IT Applications Analyst II position .
    The primary function of this position is to administer and troubleshoot specific enterprise applications and their respective data, workflows and systems, as well as advise management regarding risks to the Town. This position manages vendor and stakeholder relationships and requires excellent verbal and written communication skills. Duties include developing and assisting with end-user workflows and customizing/configuring software applications to meet customer needs. Customer needs may consist of developing back-end database and application procedures compatible with current systems. This position researches and identifies new ways of doing business, including thorough testing and documentation.
    Essential Duties and Responsibilities


    • Establish, administer, and manage data and processes related to specific applications including workflow, configuration, troubleshooting, user maintenance;


    • Serve as project manager for application upgrade and implementation process;


    • Provide Tier I and II support across specific Enterprise applications;


    • Analyze business processes, including exploration, definition, and solution identification;


    • Read, understand, and interpret best practices and regulatory requirements as needed;


    • Lead and/or participate in training of staff (both municipal and IT) on use of application and new features;


    • Conduct system updates, backup, and disaster recovery, and maintain update processes;


    • Work to create reports for managing work and data using reporting tools;


    • Anticipate needs and research/offer solutions;


    • Other duties as assigned.


      Minimum Qualifications and Special Requirements
      MINIMUM QUALIFICATIONS & SPECIAL REQUIREMENTS:


      • Bachelor's degree in Information Technology, Business Information Systems, or related field OR a combination of appropriate certifications and / or years of experience;


      • 5 years of Information Technology industry experience;


      • 3 years business process analysis and small to medium project management;


      • 3 years of application administration and configuration;


      • Will be required to pass a Police Background


        LICENSING/CERTIFICATIONS:

        • Valid AZ Driver's License.

          Knowledge, Skills, and Abilities
          KNOWLEDGE OF:


          • Information technology terminology, practices, and procedures;


          • Regulatory requirements and data to sufficiently pass annual audit (PCI, PII, HIPAA, CJIS, etc.);


          • Basic network administration principles and practices.


            SKILL IN:


            • Exceptional communication;


            • Facilitation of meeting to cover workflow process, project(s) status, and sharing information;


            • Interpreting business processes and requirements to align with technology;


            • Leadership via influence.


              ADA and Other Requirements
              PHYSICAL DEMANDS AND WORKING CONDITIONS:
              Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. This position may require stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.
              Equal Opportunity Employer
              The Town of Gilbert provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the Town complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
              This position is in a hybrid work environment requiring two scheduled days on-site a week. Modified work privileges are approved at the sole discretion of the department director; as such, the department reserves the right to modify or discontinue modified work arrangements at any point. Regardless of work location (Remote, On-Site, or Hybrid) Town of Gilbert employees are required to reside in the state of Arizona by hire date.
              This position is an At-Will position and is FLSA Exempt - ineligible for overtime.
              We Are Team Gilbert
              You are someone who effectively exceeds customer needs by building productive relationships and taking responsibility for customer satisfaction and loyalty. You actively participate as a team member to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required .
              Up For the Challenge
              In addition to a competitive salary, Gilbert offers a comprehensive benefit package that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement and more.
              Join Team Gilbert and make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community, and get excited about doing interesting work that matters, then why not click that "Apply" button at the top there? We can't think of a better place to put your talents to work.
              Let's get this adventure started!
              Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
              Town of Gilbert offers a comprehensive benefits package for qualifying positions that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance.
              01
              In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. In answer to questions asking you to describe your work experience, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate response below.


              • Yes


              • No


                02
                Do you have a bachelor's degree or higher in computer science or a closely related field?


                • Yes


                • No


                  03

                • If you indicated in the previous question that you do not have a bachelor's degree, please describe your equivalent work experience. If this does not apply to you, please enter N/A.

                  04
                  Do you have three or more years of experience supporting enterprise applications? This is working with configurations and workflows.
                  05
                  How many years of experience do you have in administering cloud-hosted solutions/SaaS?


                  • No experience in this area OR less than one year


                  • More than one year, less than three years


                  • More than three years


                    06
                    Do you have three years of experience in requirements gathering and project work?
                    07
                    Please select all the below applications you have experience working with.


                    • Hyland OnBase


                    • Lucity


                    • Tyler EnerGov


                    • Tyler MUNIS


                    • SharePoint


                    • NEOGOV


                    • Tyler Cashiering


                    • No experience


                      08
                      In the space below, describe your experience with the above applications. If not, please enter N/A.
                      09
                      The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):


                      • Veteran


                      • Disabled Veteran


                      • Veteran's Spouse / Surviving Spouse


                      • Disabled Person


                        Required Question
                        Agency
                        Town of Gilbert
                        Address
                        50 E. Civic Center Drive Gilbert, Arizona, 85296
                        Website
                        https://gilbertaz.gov/jobs
                        Apply
                        Please verify your email address Verify Email

Keywords: Town of Gilbert, Gilbert , Applications Analyst II, Professions , Gilbert, Arizona

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