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Member Services Representative

Company: Motion Recruitment Partners LLC
Location: Gilbert
Posted on: June 6, 2024

Job Description:

Member Services Representative

Gilbert, AZ

Hybrid

Contract

$18/hr - $20/hr

A client in the Health & Fitness Education industry is looking for more Member Services Representatives to add to their growing team. This team is responsible for fielding inbound customer service calls from members who are experiencing issues, looking to sign up, or need to retest. They are looking for individuals with prior customer service experience, and a great attitude so they can take great care of their growing client base.

This role will require on-site training in Chandler, but then will switch to a mostly remote work from home model with on-site work being required only 1 day a week.

Contract Duration: 6 months to 1 year

Required Skills & Experience

High School diploma or GED equivalent

1+ years of customer service experience

Customer focused attitude

Strong written and verbal communication skills

Problem solving skills

Good internet speed at home

A quiet place to work and take calls

Desired Skills & Experience

Interest in fitness or Certified Personal Training (CPT Cert) a big plus

What You Will Be Doing

Tech Breakdown

100% Phone Support

Daily Responsibilities

100% Customer Service

You will receive the following benefits:

Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Jordan Carbonell

Specialization: Customer Support / Call Center / Client

Keywords: Motion Recruitment Partners LLC, Gilbert , Member Services Representative, Sales , Gilbert, Arizona

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